Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

@"Martha Hakes", without using a formula, you could check the 'use expressions' box and place the criteria between parenthesis like this:

It may be exposed on the item table since we can get the id using {countryofmanufacture}, but currently only stores the abbreviation according to the issue. Customizing Field Level Help is one option, but I think a custom record will work best in this situation.

@"Chris Dobbins", this has come up in the past and Support filed a U7 Issue : 228217 > Item Saved Search > Search Results for Manufacturer Country field returns Country Code instead of full Country Name. The Alternate Solution is to use a formula in your search to display the full name: Example: case when…

By renaming, do you mean just change the item name? You should be able to edit the item record and update the name, or use inline editing to update the name. I believe if you change the name of your serialized assembly item, all existing transactions which include this item, will also reflect the change in the item name.

@"Martha Hakes", this older topic ( ) includes a transaction search that use this formula to determine if the item was completely fulfilled: Sum of formula (numeric) where formula is "{quantity}-NVL({quantitycommitted},0)"

@"John Griffin", I looked for similar cases but only found instances where a custom field from the Opportunity was not printed on the Sales Order. Are there any scripts running on the sales order? Do you have a case number?

@"markrCMD7", I'm not sure you can construct a custom hyperlink this way without using a script. Parameters can be native or custom NetSuite fields using {} tags to pass values, but there are a few Special tags that you can use: * {useremail} — Email of the user currently logged in * {today} — Current date * {nlversion} —…

@"kimt", I asked the SuiteCloud Team about this and here's what they said: If you're sending it to a a free-form email address, then it wont show up on the communication tab. There's another option to send to 'Specific Recipient'. If you choose that option, the email should automatically attach on that entity's…

j.brad, this is being tracked in Enhancement : 34548 To be able to convert Contacts into Prospects/Customers. The suggested workaround is to export the Contacts and import them back into NetSuite as Customers via CSV Import. Set the Contacts to "inactive" after successfully importing them back as Customers.

I don't think sales description is available on assemblies, instead they use {description}. "Sales Description" – Enter a sales description using up to 999 characters of letters, numbers or basic HTML code. When your customers click an item's store display name for more information, they see this description. This field…

Hi @"kimt", I'll ask for suggestions internally, but the workflow execution log may provide additional information on the actions and transitions that execute on a record for a specific state visit in a workflow. You can use the workflow execution log to debug and troubleshoot the workflow execution for a record. For…

Hi Leah, this SuiteAnswer (9302) walks you through shipping integration setup with FedEx, UPS, and USPS/Endicia. To confirm which features are currently enabled in your account, check the Enabled Features page at Setup > Company > Setup Tasks > Enable Features. Customers can vote for Enhancements by submitting an online…

3970628, for accounts that don't use the shipping integration feature, this is being tracked in Enhancement 91445 : CSV Import > Provide the ability to import UPS tracking numbers to the Mark Orders as Shipped module.

@"Chris Dobbins", the fix for Issue 546285 is currently being released. It looks like the process can take several hours but you will receive an update once it has completed.

4055093, this is being tracked in Enhancement 28507 : Date formatting for the "Week" selection in Column dropdown list on reports isn't clear - set the Week columns to be date instead of week number.

@"gokhale.yatin", maybe try adding the custom field to the body section of the pdf template like this - replace the customfieldID part with your custom field ID: ${record.customfieldID}

@"kimt", try checking the customer record: * View the customer record * Under the Communication tab > Messages > check if the email message is attached * Under the System Information tab > Workflow History > validate if the Send Email Action was triggered on the record

@"Lewalsh11741", I think you can do this with a custom field that populates the system notes changes for shippingcost using a saved search. An example would be a custom field that will populate the date the Item Fulfillment status changed to Shipped. Since the date can only be seen on the System Notes, we must create a…

@"JCirocco", I believe the Order Type field is on the Sales Order when using Contract Renewals (SWV Bundle) which is why it gets added to your search results automatically.

@"nagaraju.mantrabuddi", you can expose the sub-class in a class search using a formula like this: 1. Navigate to Transactions>Management>Saved Searches>New2. Select Class3. On the Results tab add the following fields:· Name where Summary Type = Group· Formula (Text) = DECODE({systemnotes.field}, 'Child Of',…

Wesley M, a similar problem was reported several months ago - Issue 531734 : SCA > Extensions on product detail page not loading intermittently. The problem appears to be related to a custom extension, but may provide some insight into the problem you are experiencing. A couple of options to consider: * Deploy a script via…

I tried several formulas but nothing seems to work. We do have an Enhancement Request for this in 209313 : Customer/Transaction Saved Searches > Expose the fields on the Group records to appear as "Group Fields ..." at the bottom of the Criteria list. The alternative is to select all employees using the Created By filter.

@"Chris Dobbins", the last update posted today 8/6 indicates the fix is being verified for Issue 546285: Gateway Timeout when Expense Account Updated. The status was updated and the fix will be released shortly. Support will update your case as soon as the release date is confirmed.

@"Chris Dobbins", let me follow up on your case.

@"ksage", I'm not sure if this helps, but there's an example to display Billable Expense Discount Amount and Rate in SuiteAnswer 81874. NOTE: This will only work if the Discount Item is the last line item on the Invoice.<#if record.item?has_content> <#assign recordIT = record.item?size-1> <table class="itemtable"…

Hi @"Chris Dobbins", this was reported in Issue 549947 : Click Field Name > Standard Field-Level Help > An unexpected error has occurred. The fix is targeted for release asap, likely sometime today.

There are a couple of related SuiteAnswers with a how-to video for updating the available quantity: * 20037 - Single Inventory Worksheet Import * 19956 - CSV Import: Inventory Worksheet Import

My interpretation of this error message is that Netsuite has a safe-guard in place to prevent too much mail from being sent too fast by mistake. 1. Do you agree with this interpretation?2. Is there any reason to think Netsuite would retry sending these messages in the error log?3. Is there any steps you recommend taking in…

Hi @"E Butler", this can be caused by a Kit Component Item's Available Quantity when there is a Component Item that is Backordered.

That is weird, it works for me with the standard Amount field too: