Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

This is being investigated in Defect 198045 - List > Relationships > Leads or Prospects (Inline Editing = ON) > Edit the Status > Drop down list is blank. You can submit a case to Support and reference this defect. Thanks,

When creating saved searches, IE9 has very slow responses when specifying filter criteria, adding joined fields, and working with formulas. Specifically, the pop up windows and drop-down lists render very slowly. Has anyone else experienced this? I generally find IE9 as quick as FF in saved searches. A few things that…

Does NS support IE9 yet? IE9 is officially supported. Thanks,

Hi Mark, We have a fix scheduled for 179181 on 04/29/2010. Thanks, Rob

Seems more like the iPod Touch than the iPhone. Just my 2 cents. Rob

I can't get on to Beta - it says the COmpany database is offline - same thing as last time there was an upgrade...:confused: Your Beta most likely hasn't started yet. Please contact Support for the start and end dates. Thanks, Rob

Version 2010 Release 1 Release Notes and Sneak Peeks are now available in the Help section. Click Help > Sneak Peeks. This document highlights key new features of this release. Important: These release notes are subject to change. Please make sure to review the release notes section of the Documentation Revision History…

Support has filed Enhancement 164084: Global Search on List/Record fields. Thanks, Rob

Hi Maidy, The fix to issue 157068 - Scheduled saved searches do not execute, was released in January. If you continue to experience this problem, please contact Support and file a separate issue. Thanks, Rob

Workaround: Support tells me to create a custom form for my WebServices user Role, set the fields to NORMAL, and set the form as the Preferred form for that user. You would do the same for the role of your CSV User. It Fixed the immediate issue, but i still think it is a design flaw. Customizing Forms and User Roles, can…

Here's a suggestion from a related post - https://usergroup.netsuite.com/users/showthread.php?t=8403 "we remove access to the users roles, then give them back & give new pass, then they have immediate access again.." Thanks,

Admin needs to be able to reset the lockout. Period. Let's get serious, Netsuite. You are supposed to be a real ERP system now. We are tracking this via Enhancement 49223: Provide a means for administrators to Flush Next Available Login for users they are changing the password for. There are 2 available options you can…

See SuiteAnswers Answer Id: 8350 for more on the Web Query method. Note that Web Query functionality is not available for financial statements.

You may want to check with Support.

Defect 533546 was created to deploy the fix to Defect 533355 - Reply or Reply to All to a Message > Text Editor is stuck in DIV/Source/HTML mode. Our Product team just deployed final operational fix that should allow the fix to take full effect. Email Message > Text Editor stuck in DIV/Source/HTML mode should now be…

Some accounts are still reporting the Text Editor is stuck in DIV/Source/HTML mode. This is being tracked in a separate Defect: Defect 534118 Follow-up of issues 515870 and 532370: Text Editor is stuck in DIV/Source/HTML mode Alternate Solution - Method 1: When user sees HTML in a Rich Text field on a page they need to…

Please contact Support and reference S1 Defect 534330 > Follow up for 533268: Web Services > Add > Sales Order | Purchase Order > Incomplete Shipping Address.

Support filed a follow-up to 532370 - Defect 533355 > View a Message from a record (e.g. Case)> Reply or Reply to All to a Message > Text Editor is stuck in DIV/Source/HTML mode. Once your case is attached, you will be notified when the fix is released.

RE: Defect 533355 - Reply or Reply to All to a Message > Text Editor is stuck in DIV/Source/HTML mode. Possible alternate solution: (may or may not work for all users) 1. Turn off user signatures (Home > Set Preferences) 2. Clear browser cache 3. Update browser 4. Use a different browser

I would expect the snapshot to include the imported data from Friday in that case. Please file a Support case to confirm if this related to Defect 528241.

A fix was originally deployed for Defect 532370 but had to be rolled back. The issue is now tracked in Defect 533355.

This is related to S1 Defect 529935 : Cannot edit an Item Fulfillment for a kit requiring Inventory Detail due to the "The kit definition has been changed. Please use the Update Orders Kit Members with Current Kit Members Mass Update in order to fulfill this order." We are actively working on a resolution and you will be…

farrago, Kathy Schmidt thank you for the case numbers. Support is filing a S1 defect for this and will send you a notification shortly.

Support filed Defect 530254 : Create or Edit any Transaction returns Unexpected Error. Please submit a case to have it attached and you will be notified when the fix is released. [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD]Alternate Solutions: 1) Navigate to Setup > Accounting > Accounting Preferences >…

Defect 530244 Urgency Level is now U1.

If the employee is using a Published Dashboard, the option to edit/setup the Reminders portlet may be unavailable. If that's the case, SuiteAnswer 68820 provides steps to allow users to edit their Reminders portlet: [LIST=1] [*]Login as a user with permission to publish Home dashboard (e.g. Account Manager). [*]Navigate to…

I think it depends on when the RP snapshot was taken. Did the import take place around the time of the snapshot shown at Setup > Company > Release Preview? We also had an issue for incorrect snapshot dates being displayed - Defect 528241 Setup > Company > Release Preview > Snapshot Date value is incorrect.

Skylimit, Defect 530244 was fixed and released to all 2019.1 accounts.

If this is a published dashboard and it was published to the role with mode set to Locked, they won't be able to make any changes to the page. To verify if the role is using a published dashboard, perform the steps below as Administrator: 1. Navigate to Setup > Users/Roles > Manage Roles. 2. Edit the custom sales person…

Developer Accounts are available as part of the SuiteCloud Developer Network (SDN). You can find out more about the SDN here, or by sending an email to sdn@netsuite.com, or your Account Manager.