megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Check out the Announcements page to stay updated with the latest news, updates, upcoming events, and important community information!
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

My Stuff

New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.

Ronit Weisbrod-Oracle Red Ribbon

Comments

  • hello @Dominica Sevilla-Oracle The idea is to send the customer the repair item so we issue SO with 0 value and then invoice to close it (again with 0 value). The customer don't like that solution because he will have to issue many invoices with 0 value and that can cause problem with the tax report in IL. My queustion is…
  • Thank you Katerina for your detail answer. I'm not sure this solution will be the best for us as my client will have in the future more banks instituition and I understand there is a limitation. The best solution for us will be of course of Netsuite but as it seems right now that we will has to check other solutions as…