hello @Dominica Sevilla-Oracle The idea is to send the customer the repair item so we issue SO with 0 value and then invoice to close it (again with 0 value). The customer don't like that solution because he will have to issue many invoices with 0 value and that can cause problem with the tax report in IL. My queustion is…

Thank you Katerina for your detail answer. I'm not sure this solution will be the best for us as my client will have in the future more banks instituition and I understand there is a limitation. The best solution for us will be of course of Netsuite but as it seems right now that we will has to check other solutions as…