Hi Clarisa, 1. Are you using an Admin role? Yes, I am using Admin Role 2. Have you saved the custom report before clicking the Alert me when ready option/running it in the background? - Yes 3. Were you able to successfully run the report on background before? - Yes

Thanks Niks!! But when i am running the report, no data available window is getting populated even after changing multiple filters. Do we need to enable anything to get the data?

Okie thanks Lyka!

Yes, I have tagged the custom template to all the subsidiaries. Thanks Clarisa!!

I have tried the same but still showing blank.

Thanks a lot Patrick!!

My concern is when i open a standard income statement, I am not getting the layout which i have created. How should i make the customized layout as a default for all the users? I have tried in the row layout but it's not working. Could you please advise how to fix this customized layout as a default?

Yes, custom segment will captured in all the records.

Thanks Lyka!

Thanks Veronica!!

Do we need to assign this layout to all the subsidiaries?

Thanks Patrick!! I can able to run the reports.

Yes, I have set the criteria. But i am not able to match TB balance with Prepaid amortization balance. Could you please advise how to match both?

Thanks Patrick! I am getting the remaining balance with the above details. Could you please advise how to set a criteria which all entries has posted till date? I am trying but result is showing zero.

Thank you Clarisa !!

Thanks for the information Lyka!

Yes, I can able to generate from the background but i am not getting the complete data.

Hello, We have customer individual statement similarly we don't have vendor statement.

Thanks Patrick!! Let me try this.

Hi Angelica, Sorry for the delay in response. Please see the below error message. I have uploaded the data with business unit and it got uploaded successfully. But when i run the precompute depreciation values i am getting this error message. So, i usually remove the business unit mandatory and run again it will run…

Thanks a lot Michelle!!

Hi, I have compared with the Accountant role and the Admin role in Set Preferences -> Analytics" settings are the same for both Admins and other roles. Even i have changed the different layout to get the exact values but still it's not working. Basically we want all debit balances to be positive. All credit balances to…

Hello, How do i get the training documents? Could you please help on this? Thanks!!

I do have same settings in production account and sandbox. And i have tested in sandbox still showing the same error message.

Thanks a lot Michelle!! But there is one requirement where users wants to see only their location transactions and their location reports so, which one is applicable in the below three restrictions.

I have little confusion on the below three restrictions. Could you please make me understand in simple way how the below three restrictions will work?

Let me check and come back on this.

Sorry for the delay in response. Tomorrow i will check and confirm you. Thanks!!

I have given the full permission but still throwing the same error message. Please see the below screenshot for your reference.

Thank you!!