Shorin Rio Daa-Oracle

Hi @Michael Duong-Oracle, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In…

in NSAR Monthly Readiness (New Features) Comment by Shorin Rio Daa-Oracle Mar 20, 2026 9:56PM

Hi @User_DFQMH, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in Use Go To Record to open current transaction in Edit mode Comment by Shorin Rio Daa-Oracle Mar 20, 2026 9:52PM

Hi @Mel H, Kindly try the following setup in the criteria and results tab of your search if this will provide you with your expected results: CRITERIA tab RESULTS tab Let me know if this helps. Regards, Sho

in Items Pending Fulfillment Saved Search | Quantity Fulfilled by Period Comment by Shorin Rio Daa-Oracle Mar 20, 2026 5:04PM

Hi @JM Benitez, For special work orders, the standard behavior is that once a Sales Order is created, a linked Work Order is automatically generated. This Work Order must be completed or built, and once completed, the quantity is allocated to the linked Sales Order, allowing it to be fulfilled. However, based on the line…

in Sales Order Line Item linked to a Completed Work Order still in Backorder with Zero Committed Qty Comment by Shorin Rio Daa-Oracle Mar 20, 2026 4:58PM

Hi @User_TKXA6, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in What permissions are required to edit a supplier invoice after it has been approved? Comment by Shorin Rio Daa-Oracle Mar 19, 2026 9:13PM

Hi @Mel H, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

in Items Pending Fulfillment Saved Search | Quantity Fulfilled by Period Comment by Shorin Rio Daa-Oracle Mar 19, 2026 8:26PM

Hi @User_56FCN, Apologies for the delayed response on this. Please see below an explanation of the Average Cost Completion Unit Cost options: Average Cost Completion Unit Cost – Available Options: Average Cost – Select this method to reflect variances between the cost of component consumption and the average cost of…

in Average Cost Issue: Partial Work Order Completion Causing Incorrect COGS on Period Close Comment by Shorin Rio Daa-Oracle Mar 18, 2026 10:39PM

Hi @Febin Antony, Were you able to check the inputs of our fellow members? I hope it helped you with your concern. In addition, since you would be making configuration or setup updates in your account, it is best to reach out to your Account Manager. Regards, Sho

in Removing Item Fulfillment Requirement from Sales Orders Comment by Shorin Rio Daa-Oracle Mar 18, 2026 9:26PM

Hi @JM Benitez, Based on the screenshot there was no allocated supply to that line that is why it is shown as backordered. Can you send the screenshot of the line history of that specific line? So we can check further. Regards, Sho

in Sales Order Line Item linked to a Completed Work Order still in Backorder with Zero Committed Qty Comment by Shorin Rio Daa-Oracle Mar 18, 2026 9:22PM

Hi @ Juli, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

in I have an existing invoice created from Sales Order. I want to add to this invoice. Comment by Shorin Rio Daa-Oracle Mar 18, 2026 8:56PM

Hi @davidd039, Apologies for the late revert on this one. Kindly try and run this search if this will provide you with Sales Order with no waves. 1. Navigate to Lists > Search > Saved Searches > New > Transaction 2. Enter title as necessary 3. Under Criteria tab > Standard subtab, enter the following: Filter Description…

in Sales Orders & Waves saved search Comment by Shorin Rio Daa-Oracle Mar 16, 2026 9:59PM

Hi @Wishal44, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

in Issue with Custom Billing Schedule: $0 Lines Not Populating on Invoice via Next Bill Comment by Shorin Rio Daa-Oracle Mar 16, 2026 9:25PM

Hi @lundied, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

in NetSuite Connector for Shopify - Posting to Different NetSuite Customers Comment by Shorin Rio Daa-Oracle Mar 13, 2026 9:26PM

Hi @User_BCKYD, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in Which Trxn Types Does Payment Method Appear On Comment by Shorin Rio Daa-Oracle Mar 12, 2026 8:50PM

Hi @User_CGU6V, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in Bill Capture - Templates or Not Comment by Shorin Rio Daa-Oracle Mar 11, 2026 8:49PM

Hi @User_HGICI, Kindly file a support case on this one since the error is specific to your account. This error sometimes mean that during FedEx registration, the address entered does not match the records linked to the FedEx account, often caused by minor discrepancies in street, city, or postal code. To resolve this,…

in Fedex account registration Comment by Shorin Rio Daa-Oracle Mar 11, 2026 3:40PM

Hi @Vernita, Apologies for the late revert and confusion on my previous comment. From my testing, you can click the Reallocate button in your Sales Order and then accept the recommendation if there is any. Based on our documentation, to identify which sources the target order can reallocate supply from, clear the target…

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Feb 24, 2026 10:05PM

Hi @JMack Admin, Apologies for the late revert on this one. To help us investigate your concern further, kindly answer the following questions: Were there any changes performed in your account prior to the occurence of this issue? (System Upgrade, Customization, etc.) You mentioned this is an inconsistent issue, have you…

in Sales Orders Erroneously Re-entering Pick Ticket Print Queue Comment by Shorin Rio Daa-Oracle Feb 24, 2026 7:50PM

Hi @User_5FWNK, Apologies for the late revert on this one. May I know if you are using the Standard Costing Feature? If yes, then the system automatically post price and quantity variances which allows you to review and analyze your production activities. Build cost variances post to accounts based on the variance type and…

in Assembly > On Order vs Planned vs Actual Qty Comment by Shorin Rio Daa-Oracle Feb 24, 2026 7:41PM

Hi @User_5FWNK, Were you able to check the comment of our fellow member? I would agree that this may be feasible through customization and that it would depend on the logic or criteria based on your business requirement or process. For concerns on customization, it is best that you reach out to your Account Manager.…

in Landed Cost Source Comment by Shorin Rio Daa-Oracle Feb 23, 2026 9:57PM

Hi @Janice De Ocampo, Since this appears to be isolated to a specific transaction, it is difficult to replicate in my test environment for further investigation. I recommend filing a support case so the issue can be reviewed more thoroughly, especially if it continues to occur. This may be related to a setup or…

in You cannot receive more items than you shipped for an intercompany transfer order. Comment by Shorin Rio Daa-Oracle Feb 23, 2026 9:29PM

Hi @Pierre_Plourde, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case…

in Item Sublist in Suitelet Custom UI Requires a Units Drop-Down showing available Units for each item Comment by Shorin Rio Daa-Oracle Feb 23, 2026 9:16PM

Hi @Nissam CP, Were you able to check the comment of our fellow member? Let us know if you still require further assistance. Regards, Sho

in Stock Checking Quick Access Comment by Shorin Rio Daa-Oracle Feb 23, 2026 9:13PM

Hi @ksage, Were you able to check the previous comment of our fellow member? Just to add, if this is not feasible through CSV or Mass Update, we can file a support case to consult if our engineers can assist us with this. Regards, Sho

in CSV/Mass Update Specific Line on Work Order Completion? Comment by Shorin Rio Daa-Oracle Feb 23, 2026 9:07PM

Hola @Fatmin Corona , Disculpas por la reversión tardía de esta. Por el momento, aún no se admite la capacidad de realizar recepciones parciales mediante la importación de CSV. Mejora n.º 827112 | Importación de CSV > Transacciones > Compras/Proveedores > Recibir orden de compra > Ya se ha presentado la capacidad de…

in ¿Cómo hacer recepciones parciales de articulos inventariables por medio de importador CSV? Comment by Shorin Rio Daa-Oracle Feb 23, 2026 8:52PM

Hi @Puja Ghosh, Apologies for the confusion. Based on my testing, I am experiencing the same behavior, only the item number is displayed. However, when selecting the same item in transactions, example in a Sales Order transaction, both the item number and item name appear. This confirms that the behavior is standard for…

in Add the item display name in the Engineering Change Order Comment by Shorin Rio Daa-Oracle Feb 23, 2026 8:41PM

Hi @kees.netsuiteadmin, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In…

in Consuming More of a Component than Listed on the Bill of Materials? Comment by Shorin Rio Daa-Oracle Feb 21, 2026 6:59AM

Hi @Puja Ghosh, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in Forgotten password - user in multiple accounts Comment by Shorin Rio Daa-Oracle Feb 20, 2026 9:22PM

Hi @Puja Ghosh, Apologies for the late revert on this one. Can you share a screenshot of your record where it is showing the item number only? So I would know which field you are referring to because from my end, it is showing the item name. Regards, Sho

in Add the item display name in the Engineering Change Order Comment by Shorin Rio Daa-Oracle Feb 20, 2026 8:11PM

Hi @John Nikko, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Saved Search for Shipped Item Fulfillment Comment by Shorin Rio Daa-Oracle Feb 20, 2026 5:44PM

Shorin Rio Daa-Oracle · Technical Support Engineer · Gold Trophy

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