We are seeing issues with some scripts failing with an Unexpected Error message.. Cases have been etnered for these with no response other than more questions from NetSuite. Since last Wednesday we have had errors with emails not generating cases. NetSuite performance that was so slow it was unuasable for some employees…

Down here as well

1/23- We are still down in a Delayed status with no ETA on when the refresh will be completed.

That would have been helpful when we were requesting the refresh, we could have held off on the refresh. Now we are down. We submitted a refresh request on Friday the status was changed to Delayed on Sunday, but we don't have access to the sandbox. The status is currently "Delayed" so we also have no idea on how long the…

Our refresh finally completed. I would have posted this yesterday but I was unable to access the user group. As for the refresh the non-response from NetSuite support as well as not indicating that there was a problem sadly has become a typical NetSuite practice. We could have worked around this if we had known before we…

we are still down with no estimate on when we will be back up it has now been 7 days. I understand that issues occur, but if this was a known system wide problem(which it appears it was) then they could have at least let us know. We could have held off on requesting the refresh and still had access to our sandbox. In…

Sandbox is still down with a status of delayed with no indication on how much longer it will be down.

We are back up but still no mention on status.netsuite.com

We are entering our third day of performance related issues, including issues with slowness/unresponsiveness of the global search as well as overall slowness pulling cases, looking up issues, getting into customer profiles, etc. Our users are starting to get extremely frustrated and are contacting me constantly. I have…

It appears that when I click the sort it is clearing out the search criteria. The criteria is set to only show for certain users, but when we resort it clears the user criteria and shows records for all users.

I have tried both update and Add or Update, I am using the internal id as they key. The field is set to allow access for anyone to edit in addition I am running the import as an administrator. Yes I am using the same role. Attempting to work with NetSuite support they watched as I recreated the issue for them

I have entered a case Case #2249824 Update : Import not setting fields but so far no luck.

We have experienced two major outages in the last two weeks. The first was on 7/10 on that day no cases emailed to our support email address created cases. this effected us for the entire day and caused us to miss hundreds of cases. Then last week we experienced another outage. This time for less than an hour but it was a…

When this is resolved will we know what the initial cause was?

Do we know the cause of the issue?

our support team is at a standstill it would have bene nice of NetSuite to notify its customers either through the site, through email on status.netsuite.com, instead of letting us figure it out ourselves. and according to status. NetSuite.com: No issues to report. All NetSuite Systems Fully Operational

This has been resolved, apparently it is a NetSuite Feature that if your list of employee records is over 1000 the option to select a specific user is disabled. The issue we have is we are on NetSuite OneWorld. The different subsidiaries cannot see the employees but the total was more than 1,000 I temporarily fixed this…

we are also experiencing this issue we experienced the form submission unexpected issue on customer records today, the workaround is to unhide the access tab that seemed to work for the customer record. On the contact records it works for some forms and not others, you can edit an existing contact but not create a new one.…

Some of our web servce integrations and custom scripts(user event/Restlets) have been down since last friday. We are unable to automatically create invoices and bill customers. Extremely frustrating. Nothing on our end changed and they still can't tell us what the error is, when it will be fixed or what caused it.

We are now experiencing issues with saving contacts, No Error message, nothing happens, I wonder if this is related?

Same issue here, NetSuite, please stop breaking things

the fix worked for me, this is my second s1 defect this week and several s2's all with things that were working perfectly before.

I have seen it but it was not sporadic for us, it happened every time I fixed it by changing the query to Last_modified_date>=to_date( '01-03-2015', 'DD-MM-YYYY') I also opened a case with NetSuite Case #2127031 Update : Error getting the literal value of right operand

We are receiving multiple reports of extreme slowness since yesterday afternoon

we are experiencing the same issue

We are also experiencing thsi issue. I have already received several complaitns from our users.

We are experiencing similar issues. We create Roughly 3000 invoices a month. We create them in batches at times it will take 15+ minutes to process a batch of 15 invoices. Is there anything we can do to speed up this process? We have tried different batch sizes. Can we include more information in our request? It used t…

Thank you for the quick response. I couldn't find anything like this in the help files/examples. The examples contained the sample input formats but not the associated code. I will attempt to get this working using your advice. I agree additional examples would be helpful.

I believe I am getting closer. I am am now gettign a new error: Environment: SandBox Date & Time: 7/20/2012 9:34 am Execution Time: 1.12s Script Usage: 10 Script: RestTest Type: RESTlet Function: createRecord Error: INVALID_KEY_OR_REF Invalid item reference key {amount=300, price=2, rate=300, account_id=128, SKU=20-00096,…

Was this ever resolved, We are ahving the same issue