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Tessa L Red Ribbon

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  • Hi @Angelica Mae Segador-Oracle Thanks for your advice, I have tested the workaround you recommended and was still unable to print. I will keep trying and open a ticket with NetSuite Support as well in case it is a defect as you mentioned. Thank you! Tessa
  • @User_JJC0O @Jack Daryl Espiel-Oracle I am experiencing a similar issue: Can you tell me how you created the workflow to populate the sales order rate on the item fulfillment record and have this print to the packing slip PDF? I have used the formula {itemunitprice} and while this populates the field on the transaction…
  • Hi @Angelica Mae Segador-Oracle Thanks for your reply. I have used this method to populate the field as noted in my original post, but the issue is that the field value will not print on the Packing Slip PDF or in any saved searches, even though it is populated on the Item Fulfillment record lines. Do you have any…
  • Hi @Clarisa De Torres-Oracle Yes, this worked! Thank you for your help! 😃
  • @Mikko De La Fuente-Oracle I tried creating a new customer record in NetSuite first and sending to Salesforce before running the Quote to Sales Order integration again and we received the same error for the new customer. BUT, this lead us to the resolution which was that the error was just landing on the last customer…
  • @Mikko De La Fuente-Oracle Sorry for the delay and thanks for the follow up! We actually tried this process when first receiving the error, and have gotten the same issue. We actually now have 3 identical customers pushed from Salesforce to NetSuite from trying this 😂 I will try creating the customer record in NetSuite…
  • @Mikko De La Fuente-Oracle Please see attached txt file for an example of the SOAP request causing the error. The error causing customer internal ID is 1153017. This is the second customer in the file, with 2 SKUs to be passed to the sales order, the first customer in the example worked without error. I am not able to find…
  • Hi @Mikko De La Fuente-Oracle Thanks for your response! We are using SOAP services to create the NetSuite SO when passing the info from Salesforce via Boomi. And we are using the create operation. The role does have full permissions for the sales order record. We are only experiencing the issue on one Quote/Sales Order on…