I got it to work. I'll post the details if anybody needs them. I found two more issues with reference checkout. #1: It ignores our site settings to combine shipping and handling into one number. #2: When it encounters an issue with an order, it shows a generic error. For example, we have a $5 minimum. I tried checking out…

More road blocks with the instructions. I assume every instance of "custom_message" was to be replaced with our custom field's ID. Lets say our NetSuite field ID is xxxxx. So, when we see "#custom_message" in the NS code, do we leave the # and make it "#xxxxx"?

We had it on our site. We had check-out errors. Not everyone had errors, but enough customers complained so we turned it off. We opened a NS support case on 12-11-13. NetSuite asked one question on that day and hasn't communicated with us since then. So, you might not see many (or any) examples until the bugs are worked…

In the cart, the quantity being ordered is barely showing. Maybe the top 1/4 of the number is visible. see image... The image above is from the shopping cart. The left image was from Chrome. That chopped off number also appeared exactly the same way in Safari. It looked like the right side image when viewed in Firefox (all…

Thinking on the forced separation of Shipping and Handling in the Reference cart 2.0. I wonder why a user can't just edit the JS config/template to display a custom shipping field? EG: {Custom_Combined_shipping} = {altshippingcost}+{althandlingcost} ..and then make the JS show the custom field and hide the default…

I found two more issues with reference checkout. #1: It ignores our site settings to combine shipping and handling into one number. #2: When it encounters an issue with an order, it shows a generic error. The customers have NO IDEA what the problem is! For example, we have a $5 minimum. I tried checking out with a test…

I wish that NetSuite made some "code generation tools" for the Reference checkout and Reference my account. If 3rd party developers can do it, then why can't or why won't NetSuite?? For instance, see this NetSuite developer's video here... http://www.mvlwebtech.com/my-orders.html The 3rd video in the bottom right corner…

If the reference cart behavior disobeys NS field instructions, then why is the fix called an "enhancement request"?

NetSuite, can you update the instructions for adding a custom entry field (Like "Customer Comments")? The instructions found in SuiteAnswers (Answer Id: 24969) are NOT for Reference Cart v2.0? Or, can you post the instructions in here. -T

Dadabase, Do you need shipping and handling to display as one value (titled:"Shipping") in the checkout? If so, then there is another BUG blocking you from using he reference checkout.

NS answered in regards to "is there a work-around for the forced cart separation of shipping and handling" and they said... there is no alternate solution available This would not be classified as a Defect since there is no breakage in the functionality and it is working as designed. So, NetSuite shipping had/has a setting…

The "generic error" problem was a NetSuite bug. The workaround/fix was to go to "Setup > Site Builder > Customize Text" and copying the standard warning massages over into the corresponding custom message area. So, in the case of "Your order is under our $5 minimum"... we copied the NetSuite default message for that error…

Bump... Has anyone else tested the reference checkout v2.0 and if so... did a percent of your customers get the "Internal Errors" message during checkout? I opened a case with NetSuite and it seems to be moving slowly. -Tom

Apparently it doesn't pull analytics settings from the default NetSuite Google analytics settings area. Looks like we have to edit Javascript files to make Google analytics work again. Seems like a big step back in configurability (as far as user friendliness goes). The old system wasn't intuitive. Now it appears to be…

Nice. I'm excited. So, this is the non-beta version? It works with PayPal? -Tom

Mariano, before we test v.2.0.1, did they fix the shipping problem from Reference Checkout v2.0? Can we now display just one combined number for shipping and handling (as the field help in NetSuite indicates is expected behavior)?

NetSuite, can you tell us when the reference checkout issues will be fixed?

The reference checkout seems to be a step backwards in a number of ways. The biggest issue is usability (requires a programer and a bit of arcane knowledge to do anything). This shipping issue is just another flaw. Not having the ability to combine shipping and handling (which was an easy setting in the old cart) is a deal…

Found the custom transaction field answer here... https://netsuite.custhelp.com/app/answers/detail/a_id/24969/kw/custom%20transaction%20field%20reference%20checkout BUT, it had this note...."This article applies to the Reference Cart & One Page Checkout bundle prior to v 2.0" It references files not in v2.0. NetSuite, can…

Go to Setup > Company > Enable features. Click the Web Presence subtab. If you don't see "SuiteCommerce Advanced" as an option... then, you don't have "SuiteCommerce Advanced" and you either have SiteBuilder or no ecom.

"not ready for production" = YES We fixed about 4 game stoppers out of 5 needed to make it work. It gave shoppers vague errors. It turned out to be a bug with an easy fix. It messed up the header and had other formatting issues. Fixed by altering code. It breaks Google analytics; fixed with advise from SuiteAnswers.…

We never had that issue and we ran the Reference Checkout for a week before taking it down. If you report the issue, be prepared for the likelihood that they call it an enhancement request!

Thanks for the heads up about the cart issues JBounds! We don't use the cart, and only use the check-out. The check-out has been working pretty good so far. I ran into one issue today. How do we get our Google conversion analytics working again?? Apparently it doesn't use the analytics code entered into the settings at…

Never mind. No need for JavaScript. Just created a custom item field named custitem_custom_altimage and type=Inline HTML formula= CASE WHEN {custitem_ImageNumberTwo} IS NOT NULL then '<!-- -->' else '<style>#secondimagediv {display:none;}</style>' end Then, placed that custom Inline HTML field into the header of the item…

We don't have a verification option turned on in our account. We use PayPal's PayFlow Pro. I see those options in Cybersource settings, but not in PayFlow Pro. Also, 95% of the orders worked OK. It was the 5% that encountered the "Internal Errors" message during checkout that made us shut it off.

Three customers called today with an "Internal Error" message during store checkout. I'm now reverting back to old system. The last customer said they were using FireFox. I turned off reference checkout while the customer was on the phone. They went through again without any issues (using the old cart). I looked in our…

From my post #37. 1. "main domain" seems to be working 2. ??? still don't know 3. It works with payPal. Just in a confusing way. The customer gets sent to Paypal and it shows up like they're purchasing <null> for <null> dollars. They enter their credentials and continue (if they're not afraid to sign what looks like a…

Three things: 1. Edit the configuration file for the bundle, you can add your tracking id and url there and Google analytics will work ! So, do we enter our checkout domain or our main domain in the code below? I assume it is our domain, but it had a cart/checkout domain in there by default and so it made me wonder if it…

I see two recipes for fixing Google Analytics in Suite Answers. Are both valid for this issue. Is it one or the other or both that needs to be done? 1.https://netsuite.custhelp.com/app/answers/detail/a_id/32972/kw/google%20analytics%20Reference%20Checkout 2.…

Yes, new cart page / touch point