NEVER MIND. Found it. The new "Use Lead Time per Location" feature (in 2013.2) sent it to the bottom of the inventory tab (by each location). Makes sense. ooops

We're Back up.

It is like the store home page takes 5 minutes to load. Then after the home page loads, the site is fast. Close the window and start a new window at the home page and wait 5 minutes to load. Then its fast again. -Tom

our site is down

Webstore is up, but way slow. Time to break out that bottle of Tequila. T

Our site is down. I thought it might be an planned outage that I read about, but the error message that is displayed isn't the normal "down for scheduled maintenance" type of message. It looks like it is broke with no message and a broken image link. -Tom SignsDirect.com

NS found the issue. They said that this code was missing from our google Analytics... _gaq.push(['_setAllowLinker', true]);

Wasn't sure that you were. I mouse over the "!" and it has an entry from 5:25am pacific time saying some other issue was resolved.

Obviously this is killing our sales for the day!

status.netsuite.com still never showed last night's outage.

I get logged out every time I switch browser tabs (to two different NS windows). I use Chrome on a mac. -Tom

Did anyone else have PayPal issues over the weekend? -Tom

OK, apparently it spins endlessly AND gives the indication that submitting is in processes... WHEN it has in fact already created a case. I got an email 5 minutes ago saying "your case has been created". Yet, i'm looking at a browser window with a spinning graphic for submitting and it has the word "Submitting..." right…

Our support cases are created by our customers and are created via online form So, it sounds like the same issue.

Who should check their "Dev Console". I can't fix it if it is bad code on the NS hosted page. We don't have a similar issue anywhere else online. JUST in NetSuite. We just had a Java update today and since then I created a new NS case. The case submission bug is still active. Maybe it only effects mac users.

So, good. I needed that.

Went to Setup > Customization > Scripted Records None of them had "sales order" in the Record column. We use insideView and SuiteSocial and some Free NetSuite bundles. We haven't created any of our own scripts.

This happened again today. The same fix (described above) also fixed this order. I did notice that the customer (in this case) had attempted two credit cards before finding one that worked. I think it is somehow saving the default address with each attempt and not overwriting the address, but rather making a second…

We found it. Not an overall fix or a "why".. but a fix. We could open the customer record. It had two addresses that were identical and both were marked as the default shipping address. We deleted one of the address and saved the customer record. Now we can open the SO without the "unexpected SuiteScript error" message…

You're right. It appears to be better. I cleared my Cache right when it happened and it didn't end the issue. I tried it again and also edited and save the report and now the ranges are behaving. I guess that is one of the down-sides of browser based software.

Maybe. You'd have to ask them. I don't see why not. We have it set to narrow our results by category and "price range" and all of that sorting is automated. At one time you had to manually upload an item-feed. That isn't required anymore. They can make a netsuite "saved search" as their data source. So, after it is running…

I'm sure this will get resolved soon. In the mean time, look into Nextopia if you're not hapy with NS web store item search. It works great for us.

Down/slow for us too. Can't seem to open ANY NS pages now. -Tom

I'm still fighting with this issue. GoDataFeed has been slow to respond. Are you having the same issue? -Tom

We got it all working. We don't use NS Item Internal ID as our SKU. Does your custom formula filed use the option to "Store Value"? Does it use a formula or "sourced from" feature. Try that "Store Value" option on and off in the custom field settings. Maybe also try different field types. Just an idea. T

go-data-feed has a NetSuite connection solution that grabs our item data and distributes it to various online sales channels (like google shopping). It quit importing our feed starting back on November 7th. We didn't make any changes. It just started getting an error on every import. It no longer accepts our item…

OK. Maybe a link to THIS PAGE put here would help. Even a mention under "related topics" would be helpful. Also, looking at "SuiteScript Record Browser", isn't the preferred category ID just <categorypreferred>? Also, why no search feature at THIS PAGE?

I found one. web-store category = <sitecategory>

Now if they could also fix trend lines on graphs. They've never worked since day one. The line displayed doesn't match the definition that NS provides. Click the instruction link for the word "trend line" and the NS explanation says.. For example, if you select Monthly and enter 3 as your window, each data point on your…

The 5.1.5 Safari update also fixed the problem here.