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Tsingy-Oracle Red Ribbon

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  • Hello @HoJo, I’ll reopen your existing case and a support representative will contact you for next steps. I’ve also noted that you already reached out to your Account Manager and that the Advanced Partner Center License’s Current Provisioned Qty is listed as 0 on the View Billing Information page.
    in Partner Center Licenses Not Available to Assign Comment by Tsingy-Oracle Sep 11, 2026 7:40PM
  • Hello @HoJo, I'm sorry you've been caught between teams - that's understandably frustrating. Since the View Billing Information Page page confirms that there are no currently provisioned Advanced Partner Center Licenses, please reply to the Support Case and attach the Screenshot of the View Billing Information page.…
    in Partner Center Licenses Not Available to Assign Comment by Tsingy-Oracle Sep 10, 2026 10:08PM
  • Hello @HoJo, You can verify whether your purchased licenses are reflected by navigating to Setup > Company > View Billing Information > Component > Advanced Partner Center. Check the Current Provisioned Qty and Current Used Qty columns. If the Advanced Partner Center licenses are still not available, follow up with your…
    in Partner Center Licenses Not Available to Assign Comment by Tsingy-Oracle Sep 10, 2026 9:51PM