US Water Systems, Inc.

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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

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We are not trying to perform a saved search. We are simply trying to perform a common item search by going through Lists->Accounting->Items->Search. After clicking on search, that is when we get the unexpected error.

in How to resolve Unexpected Error when running an Item Saved Search? Comment by US Water Systems, Inc. Dec 6, 2022 1:04PM
This was not a permission issue. The drop ship form had not been enabled on the new role. Once the form was enabled, everything worked properly.

in Why does the Drop Ship Purchase Order does not show Customer's address and cannot be edited? Comment by US Water Systems, Inc. Oct 25, 2022 7:48PM
We were able to get around this by removing the work order from the assembly line. After that, we added this component line without issue. The work order had to be recreated and then the out of stock part had to be removed, but it at least allowed us to add the item on its own line. Still not sure why this happened on…

in Can not create purchase order and work order on same line Comment by US Water Systems, Inc. Mar 24, 2022 3:25PM

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