My Stuff
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
-
We were able to achieve this through a calculated field on the custom record. However, one of the main issues we were running into was trying to surface the result in a saved search. Support confirmed that this is a known defect within the saved search settings of NetSuite. Ultimately, we can see it on the record, but are…