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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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@Joy Noreen Magoling-Oracle Thanks for responding. Our WMS does need to be updated. I'll reach out to support to get that done, and I'll have updates when its done.