megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.

My Stuff
Default Avatar
See All the Unlockable Badges See All the Unlockable Badges
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

User_550RU Newbie

Comments

  • Yes, we were told to uncheck that "Allow Override" box on the customer record section of the Auto-Numbering setup, however, we aren't 100% sure that has fixed the issue since we did find a duplicate customer number after we unchecked that box. Although, now that I think about it, that duplicate we found after we unchecked…
    in Prevention of Duplicate Customer IDs Comment by User_550RU Apr 19, 2022 1:07AM
  • Thank you so much!! We have looked into all of the things you recommended and it seems like we are set up correctly with the online marketing forms (with the workflow preferences) and with all of the other duplicate detection settings. I wonder if our issue is that we had someone manually "re-numbering" some of the…
    in Prevention of Duplicate Customer IDs Comment by User_550RU Apr 18, 2022 7:53PM