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Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Comments
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Thanks for your reply Judith but I don't think it's a performance issue. I have been testing with a single customer and 1 invoice.
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What are the applicable scripts? I checked Dunning Evaluation Result Send Email and updated the execute as to administrator but it made no difference.
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I don't have administrator role and I can't have it. Just to clarify, the email gets sent, is just that the evaluation is not updated as sent (and therefore it keeps showing up in the "Email Sending Queue" screen). I did remove the filtering and the were no errors.
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Hi Chelsea, Yes, I was using a custom developer role but I just tested with the Dunning Director role and I got the same results. I don't know what are other applicable scripts, I only checked the workflow action script "Dunning Evaluation Result Send Email" and it didn't produce any error log.