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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comments
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Thank you for that workaround. Can you share links I could follow to do this workarounds?
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Hi Aly, thank you for the reply. Are there other workarounds that I can share to the client?
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Thanks Ayi, I got the help I need. Appreciate your quick response!
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Thank you Ayitah! Good to know about the system time field. I was able to put into the criteria but can only filter an hour at least.