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Hello All, Just figured out problem. The Journal Entry is being reported under box 7, due to the tax Account selected. You can tag this as solved. Thanks!
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Hello Patrick, Thank you for confirming. I ran the tests and got the same results.
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Hi Patrick, Thank you for testing and confirming. Could you also check if the Year End PEJ are included in the GL Audit Numbering? Maybe only the Historical Income Statement Closing is excluded from the numbering.
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Hello Patrick, Thank you for your follow-up questions. The answer would be yes to all three questions.
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Hello Shiela, I have checked the solutions you have provided but have not successfully fixed the issue. Check bundle installed is correct, verify the bundle ID is 41309. YES Verify Setup > Customization > File Drag and Drop Setup has the record type enabled for File Drag and Drop. YES Check other browsers and make sure to…
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Hello Clarisa, Quick question. We have a newly created subsidiary with no transactions that was created incorrectly with the wrong Secondary Book Currency. Is it safe to edit the secondary book currency to correct it?
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Hello Richard, I see. Thank you so much. You have been very helpful.
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Hi again Richard, I just want to clarify a few things: Is the duplicate check number being generated by the integration or by NS? So does this mean that the Duplicate Number Warnings did detect the duplicate number and issued the warning message but the transaction still pushed through? Do you have other ideas on how we…
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Hello Richard, Below are the screenshots as requested. Could you please share some insights on these? I noticed that the response 1 displayed the error. Request 1 Response 1 Request 2 Response 2 Thank you so much for your assistance.
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Hi Ely, The Integration they are using is Airbase although I am not sure how the process exactly goes through but below is a screenshot of the System Notes from a sample transaction. Please let me know if you need more information to investigate. Thanks!