Dear Clarisa, I will check - Scenario 2 seems to be generating a potentially correct result, however you will have to have Administrative rights in the system and this is something where this process will not work for the majority of the users . I am also worried about editing an approved and potentially invoiced /paid…

Dear Clarisa, thanks for your response, but unfortunately this doesn't address my question. I try to rephrase it and make it more clear: If we do have a contract like this (Start Date 1.1.2023, EndDate 31.12.2023) This contract has a contract line item like this Item: Product AAA Quantity: 5 StartDate: 1.1.2023, EndDate:…

Thanks I am aware about this Suite Answer, but unfortunately this doesn’t answer my question. I certainly would like to process the Downsell through through an RMA. Please read again through the question and let me know if I described the use case in an unclear way and I will do my best to rephrase in a more clear way