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  • I used the standard Administrator role, copied and typed in the email address, and am an Admin in both our Production and Sandbox accounts. Not sure how I would know if this customer has another account with another company using NetSuite. Are we saying that the ONLY workaround for this is to get another email address from…
    in User Access Reset Tool for customer record Comment by User_HFK40 Apr 10, 2026 4:58PM