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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

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  • Hi @Ramu Komireddy_9891, 1) System information has two workflows one of them is actually blank no action no steps and 2nd workflow is to send email, so no Taxes 2) no script running has a word Tax in them, i did control F on each of the script running and cannot find the word Tax to change or affect the Tax 3) there are…
  • @Clarisa De Torres-Oracle, 1.Is this happening on all quotes and sales orders? I am thinking All, because I tried on different customers and different items it all behaves the same way. 2. What is the shipping address of the transaction/s in question? Please indicate the complete address. Include a screenshot of the…
  • thank you both, for the quick response, i looked at the SA provided by todd and created analytics workbook and see that they haven't used netsuite.com since 3.5.25 but are using netsuite2.com, so i think we should good there? just an assumption Thanks again.
  • @questbahlin, so you look on your computer? not in NetSuite correct? and how do you change it? might sound basic but i have never done this before so any and all help is appreciated.