thank you for your help. I have learned a lot from this user group.

the problem is my version of netsuite menu did not provide the choose as above to talk about, such as customer center. Here is my menu I can choose: Set up> website > Web Site Assistant Set Up Web Site Domains Themes Layouts color Themes Item/Category Templates Tags Redirects Related Items Categories Customize Text Preview…

Hi, Ducktrevor Any news on this question? I am desperate needing this function too. My company is a distributor, we sale to promotion companies, they sale to end users. At half of the times, our customers would want us to ship to their customers directly. So the shipping address is always changed while the billing address…

thank you very much!!

[ I did find a workaround, which is to replace the :// with the escape characters :// (thanks support for this). Hi, Mshuman I am having the same problem. I want to send 2 fliers each size 200kb. I want to save Netsuite email space so I only send people URL to download the fliers. After Netsuite changed the URL, it's not…

just "BILL" in the sales order.

I don't send bulk invoices, I don't know how to do it, where is the function? But I send monthly statement by group. There is a choice "PFD, HTML..." choice. Jane

We send all invoices in PDF format. All I did is 1. customize the PDF invoice format. 2. Set every user's "Home--set preference-transaction--print& email", uncheck "HTML". Jane

I need to know this too. I have a customer which has 100 child customers. Currently, we put the child comany's name manually on the PO number field. And I save all the child company's name in the shipping address field. So the mother company's accountant can check who does it belong to by checking the PO field and shipping…

Thank you! I never know it's so easy. Now I have another problem. The Aging. In Australia, we use 2 kind of terms 1. End of week + 7 days. All invoices last week is due this Friday. 2. End of month + 30 days All invoices last month is due end of this month. In the monthly statement, I need to group all last month's invoice…

Hi, Siede No, from what I know, we can not make the balance by month. However, after using Netsuite for 5 years, all our customers know how to read the statement. They will just ignore the date groups on the bottom, but check what they need to pay by reading the invoice date column. For new customers, I need to teach them…

1. set up, Accounts list, price level, set up different levels. 5%, 10%, 3%... 2. For every item, set different level prices. 3. For every customer, set up different price levels (financial tab). If they only entitled to have discount on some items, list in group item or item in the customer financial tab. 3. customize you…

But then they don't know which ones are paid which ones are not. How do you tell them? Jane

the discount%, discounted price. That's it. I can not put the original price there.

Yes, after the price level, the price column show on invoice is the discounted price on every line. (our customer actually wanted to see the original price). jane

No Script is needed. I don't know how to write script either. They all standard function in the system. And it's easy.

I have set up quite a few discount levels for customers. So every customer are in 3%, 5%, 10%...for all the items I want to give discount. For items I don't give them discount, I seperate them in another group. I then Changed the label "Price level" to "discount" on my invoice. Now the customers can see discount% and the…

Thanks, I figure out how to go to invoice and create a RA. But another problem happens. I set my accountant role as "full" to all return functions. But on the menu, customers-credits and returns-issue credit memo ( this is the only thing I can see here). Even I go to customers-sales-create invoice-list, find that invoice,…

Thank you, Roy. Jane:)

Yes, I read all of them. But it seems I don't have a choice of client side or server side. I only have user event or scheduled. As an accountant, you are much smarter than me. I have a BSC in computer 18 years ago. And I didn't catch up all these years. I will ask my project manager about it. thanks

Hi, Matt I found out this problem in my testing too. If you go through the Estimate step, nothing will stop you from the flowing steps. In our current system, we set up COD customers as credit limit $0. So they have to pay before we fulfil it. For the new customers, only our A/R can enter the customer in the system. The…

Thanks Angela Are you able to give me the script to do this? I don't know how to write the script and I don't have a programmer here. Jane

Sorry, Guys. I tried, but didn't work. I find I don't know how to deploy it. I saved the script as a new user event ( there is not client side now, I don't know if this is the right choice), then applied it to "customer", "Sales order". Then I deployed it to all users. Nothing happened. Is there anything I missed? thanks…

thanks,guys But will this stop people from changing estimate to SO ( prospect will be changed to customer at the same time)? Jane

thanks, Chuan I have tried this before. But it seems the sub-customers invoices doesn't show on the parent-company statement. Also if set T in accounting preference: Apply Payments Through Top-Level Customers Only. All of my current customer's statement will not show any invoices.

This is a problem . I have more than 10 opening cases because NS can not reproduce the problem. But it did happen ( I have evidences). It doesn't happen every time so I can not show your support guys. They will just close the case . I really feel hopeless on this kind of erro. Is it because our data file is too big? Is…

Thank you, Angela It works. I thought I need to do it in the save search part. I don't know it's in the report part. Jane

Hi, Brett If you manually set it as "off", will it work? If it doesn't, I don't want our system to be updated until this is fixed. We do a lot of "on" and "off" manually everyday. Jane

All my items are matrix items. We can not see them at the first time. We called support, they told us we need to set up Item options. We set up all colour list, size list into item option, our matrix items are showing now.

Thanks Brett All our terms "end of month +30", "end of week+7", "COD" , "Days till Net due"="NULL". We are not using 30 days or 7 days to put hold. Maybe that's why our beta is working. Jane