HI, Ken If our upgrade comes together with the fix, we would not have a change to test it. What if it still doesn't work and we were updated? How do we run the business then? I am worry it because every time I call support, they can not make it happen in their test account. It seems only happen to our account. How can…

Hi, Ken I have received an email says this defect is targeting "3Q 2008 Major Release". Are we going to be upgraded at 19th September before it's fixed? If this happens, we can not run the business. Please find out. Jane

Hi, Marcusd I have 5 branches, 4 warehouses, 400 orders per day, 20 pickers, average 12 lines orders. I have to print picking ticket. Hi, Ken, The strange thing is when I logo in with my user name, administrator role, I can load the print picking ticket with all the filters working properly. If I change to a warehouse…

Support has called me. We have tried every way, it's not working. If Netsuite upgrade our account before this is fixed, I want Netsuite to pay me 10 million dollars to cover all the troubles I am going to have. We have around 400 orders everyday. There is no way that we can print picking ticket one by one manually. When…

I am very angry. Support says even the defect #151546 (Can not print picking ticket in Beta version) can not be fixed, Netsuite is still going to upgrade us to the new version at 19th September. Because we are sharing the server with other people. This is mad. This defect will stop our business. I want a guarantee that…

I hope I am not worrying too much. One day, my three branch's Netsuite was not working for 3 hours due to Australia's biggest internet supplier banned Netsuite site. Netsuite site was down four times for 20 minutes so far. I still remember the chaos happened at those days. What shall I do if Netsuite is down for even half…

Support has fixed for me. After updates, our old setting is not working any more.

S2 is not good enough. It's really slowing down our warehouse process. My Melbourne warehouse has averagely 400 orders to print every day. And the guy who print picking ticket need to change order from (Brisbane, Sydney, Melbourne, Perth), order type (stock, embroidery, stock transfer) very frequently. Every location's…

Cody, I feel your pain. We use "Location" for different warehouses. After we changed the filter to system standard fields, every one of my warehouse roles (there are 10 users) can refresh the "print picking ticket" screen very quickly. We have 3 filters on that screen. "Location", "Department","Class". Jane

It's still not fixed. And I don't have an ETA on that. My warehouse is complaining every day about this. My boss think I am not doing anything to solve the problem. I am very upset that Netsuite new replease will make "generate statement" not working and "print picking ticket" screen very slow refreshing. They are both…

I received an email today said the fix is released at about 2:50pm. Just before that email, our system was dead for more than 10 minutes. I think NS engineers don't know we are in Melbourne. Please do not update the system during our work hours. Melbourne time from 7am to 7pm. And it's still terribly slow, I think it's…

HI, Cody Do you use custom field as filter? If yes, this may be the reason. We changed to use system standard fields "department" and "location" as filter, then the problem is solved. Support I called a few times never understand my problem. They will always give you a defect number which may never get resolved. Jane

We fixed the problem, I have closed the case. What happened is "Department" and "Class" were not be able to set as "Filter" on Fulfillment and Print picking ticket screen when we go live last year. We used a script to copy these two fields to two customize fields, then use these two fields as filter on those screens. After…

My two warehouse can not print picking ticket any more after the weekend. I don't know what happened in the weekend. We have to give the users another new user, disable the old one. The new user has exactly the same role. It works again. Jane

Thanks, Guys I am holding my breath waiting for the fix. I have to beg the accounts guys every morning to forgive me for this defect. Our beta account was very slow, I can not even save a sales order. I can not test anything through it. Jane

Support has called me. When a customer only have 1-3 invoices, the statement can be generated. When a customer has 3-70 invoices, it take 5 minutes to generate the statement. When a customer has >70 invoices, it runs 5 mimutes, then a erro message comes out "unexpected erro occured" Urgent action is needed !!! More than…

I received a update email this morning: "Issue Number 143035 Type Defect Severity S1 - Blocking Status Open - Fix Undergoing Testing Release Target 2Q 2008 SLT Release Case 707789 Defect 143035: Cannot print statement for customers with multiple invoices due to unexpected error " Does it mean I have to wait very long time…

This is what the support wrote on my case: "Since the system just got upgraded to 2008, it could be that the system is still is not fully stabilized yet. Told her that I will call her on Monday 9am to check if the problem still persists so TS could file an issue if necessary." Two days have passed, it's still the same. If…

It's fixed. Thank you Netsuite people. Jane

thanks, tbowser Are you able to tell me how do you set up the sub location? Jane

Thank you! But can it help me avoid manual entry in the 2007.0.5. Jane

it working now.

I have just put a case 2886226 with support.

we are having the same issue. All users keep on being kick out after log in.

today, both of our website is down. When you try to click anything or search anything, it goes for a few minutes with an "Internal Error" message comes out. Customer can't order online. Our internal order system is working. Support has just fixed for me.

Still down !!!

It's been two hours, the S1 Defect is still not solved. This is so frustrating.

I can only go to the home page. Can't go any where else. This is not a degradation.

it's 1:00pm now and the defect is still not fixed. We can't run business without website.

5:00PM, it's still not resolved. It worked for a few minutes a few times this afternoon.