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our sites are down ! Customers are calling. We have hundreds of customers order online everyday. jane
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it seems working now
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Support Case #: 2402320. Hello Jane, We have filed the following defect on your behalf. Defect #- 388296 SUMMARY: Performance > Unable to access NetSuite or NetSuite is too slow to respond Alternate Solution: None Your defect has been prioritized as an S1
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system2 is very very slow
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our shopping site and catalog site are all down. Can we have an update of the defect ?
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thanks. Support gave me a solution but it's not working.
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we've been having this problem this morning. Sometimes can not save the sales order, some times can not accept payment. One accountant still can not accept payment right now. Others are back to work.
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it's back now
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just finished a job on system2. When save, it says "Internal server erro".:mad:
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Accounts receivable just find customer, "accept payment", Unexpected erro. So we can not record payment !!
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what's happening??? It's down again!!
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system2 is too slow to do anything
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Our one is back to work. Some users still can not use, we change a web browser to log in Netsuite, then it works.
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it seems back to work now
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Some users still can not use, we change a web browser to log in Netsuite, or clear the catches then it works.
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Fulfillment can not be done now!!! Invoice can not be done either !!!
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It's back now
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It's not working again !!!! Order can not be entered, fulfillment and invoice can not be done !!! Netsuite, please get it fixed urgently!! It's the middle of the day, we have hundreds of orders need to process!!!
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After I copy and save that order, both orders will be committed. If I only edit the 1st order, it will not commit goods. Even I edit every line, it still doesn't commit.
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I mean system2.netsuite.com is not working
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it's back now
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thanks. Support has told me to do the same thing yesterday.
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our shopping site can not submit orders either from this morning.
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Defect #249109, it's a S1.
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same here. It happened last Thursday, Friday, Saturday. When I come back Monday, it's OK now.
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case #1461378
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our Netsuite is down .now !! any news ?
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:)it's back now
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Find the problem. It's our internet provider Telstra's problem. It's fixed.
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We've being contacting Telstra for this issue. It seems it's now fixed.