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Hi @Angela Bayliss Confirmed they can access the file cabinet, and have more perms, related and unrelated to the role that can see the files section on customers. I am close to just rebuilding the role outright.
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Hi @Angela Bayliss and @Michelle Jabanes-Oracle ! Thank you for your replies! Are all users in the same role experiencing the issue? > No, in fact have given him access to another confirmed working role so they can process as needed for the time being. Are there any workflows or scripts running in this form or record? >…
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Hi @Trixie Amora-Oracle ! Thanks for the details on this. The issue is the main list > employees, and not the employee directory bundle which we do not want.
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Confirmed full access to customers and docs/files
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@Sakshi_Garg Hi! Yes, have cleared cache. No restrictions, even double downed and gave them global access to docs/files and customers
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@Niks Blando-Oracle Okay! So I tried deselecting warehouse available, saving and reselecting and saving. Then I cleared my cache and cookies and that worked! I still cannot select the warehouse in the app but it will then pull up whatever the employee record is set to, was able to switch locations and tested on couple of…
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Hi Sakshi_Garg! He has edit access to customers. He actually just let me know he can see the files section in sandbox so I am trying to see any differences there but nothing popping up. Files and documents: Full in Prod, Full in SB Customers: Edit in Prod, Edit in SB Are there any other specific permissions that would…
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Yes, tried that before responding here. Unfortunately support cases are less than helpful as they refuse to answer questions they deem not critical.
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@Jeannie Can you share what fixed this for you? We are running into the same issue
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Hi! Was this working before? When did the issue start? Yes, to the extent that things are working fine and we have people in place at both locations processing in the wms, but no in the sense that we have not been able to find a solution since we tried to allow access to the other location. Are the SCM Mobile and Oracle…