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Hello, Yes, I had a call with support this morning. We were unable to solution, but they are going to continue working on it throughout the day.
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Thanks! I had tried swapping those fields before but gave it another shot. I am still getting the same error unfortunately.
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I am still encountering the error. This is the current set up of a freshly-copied saved search:
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AH, you're right about the payment file format - I think I had switched that to EFT at some point in trying to troubleshoot. I've switched it back to payment file format, but it is not working. We are not using in-transit, so I am not able to add those fields. I apologize if I'm missing something obvious, but what other…
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I did, thanks! It is required for both DD and EFT in CPA-005 formatting.
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It is custom, yes. It is based off of the EFT formatting, but is lacking a field for transit/branch number. The test file was cleared by RBC, so it seems to work without, but the client doesn't feel that's accurate. Unfortunately, I can't find a definitive answer anywhere inside or outside of NS. Everything I see is based…