User_Q3A12 Red Ribbon

Hi @Richard James Uri-Oracle Unfortunately, the have basic support. I could not push through with getting support to look into this.

Hi @Richard James Uri-Oracle thank you. Here is a screenshot of the system notes.

Hi @Richard James Uri-Oracle I am not seeing a way to file a request. How can I do it?

Hi @Richard James Uri-Oracle This is what I saw. These two were enabled.

Hi @Patrick Fresnosa-Oracle sending you some images. Image 1: Sync from RAMP Image 2: missing intercompany impact in NS Image 3: Expected results

Hi @Patrick Fresnosa-Oracle - I think the transaction is first created in RAMP. After this, it should get synced with NetSuite and must create the intercompany Journal Entry. For the Ramp Integration, The RAMP integration is actually a SuiteApp. I have just checked.

Thank you everyone.

Hi @Micah Timbol-Oracle - I also reached out to support regarding this issue. They asked the client to check the "Run server SuiteScript" checkbox when uploading. I have not yet received any feedback from the client again. Will get back to you on this thanks.

Hi @Micah Timbol-Oracle it is creating for new ones.

Thank you @Patrick Fresnosa-Oracle i was also advised by others to do it manually.

Hi @Jervin Nicholas Teopengco-Oracle Look like client is using the admin role. The issue is they are not getting this error before.

@Jervin Nicholas Teopengco-Oracle Asking the client about this. Will get more details.

Hi - Please disregard this. I have resolved it. Its a permission issue where you have to provide the SuiteScript permission to your AP clerk.

Thank you for this @Clarisa De Torres-Oracle .

Hi @Jeremy Guimaras-Oracle what if the PFA page got stuck in Queued. How can we resolve that?

Hi @Jeremy Guimaras-Oracle thank you for this. I tested it out and its allowing me to select specific transactions only that the user wants to reverse. It voids the original Bill Payment and creates a reversal JE.

Thank you @Clarisa De Torres-Oracle for this!

@Clarisa De Torres-Oracle What if the contact was associated to multiple customers that have different subsidiaries? I feel like it is possible because when I tested it I was able to connect my contact to customers even if they have different primary subsidiaries.

@Clarisa De Torres-Oracle I can see that we can associate a contact to a customer with different subsidiaries from the primary subsidiary of the contact.

Thank you @Patrick Fresnosa-Oracle . Another thing we did is to reimport the bank details and tick the "run server script". This also worked.

Hi, we can close this ticket for now.

This is very helpful @Veronica Steluta Mincior-Oracle . Thankyou.

Hi @Angelica Mae Segador-Oracle - I am able to add other segments except for project.

Yes and thank you @Jeremy Guimaras -Oracle

Thank you @Jeremy Guimaras -Oracle

Hi @Jeremy Guimaras -Oracle However, I was able to add the other segment codes into the form just except for that one custom segment "projects" Please see screenshot below.

Hi @Jeremy Guimaras -Oracle An additional question too, I cant add the segment code and projects (custom segments) to the vendor prepayment form. Is this not possible?

Thank you @Avinash A

Yes i tried that but its not working. So maybe I have to make it a scheduled one? @Avinash A

Hi @Avinash A - just wanted to ask, what if I want the email notification to send an excel of the saved search. Does it mean that it has to be a scheduled email? And not just the alert option?