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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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We converted a Custom List to a Custom Record which worked great. We ensured the Global Search checkbox is marked. However, we are finding that any records created prior to the conversion are NOT global searchable and those created AFTER the conversion are global searchable. Does anyone know how to make the previous list…