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Hi Jervin, I have to put this aside for this week as it is month end and I have other priorities I have to deal with. I will reach out early next week to see if I can get this working. Thank you so far for your assistance.

No there were not.

I copied and pasted what you indicated, hit save but it is not saving the file even though it goes through the process of saving.

Hi Jervin, I just got around to looking at your response from Friday. My lines from 135 differ from what you indicated above and I am reluctant to replace from line 141 as I think my lines from 141 deal with record.aging per my screen shot.

This is the form used.

When printing an Individual Statement via Transactions, Customers, Individual Statement, I select the customer and select print. From the attached statement you will see Invoice #INV6digit representing the actual invoice number. I would also like to remove the Credit Memo#.

Hi Clarisa, I just went into that feature and was not able to find which statement to use. I did find Standard Statement but it is not set as preferred and it is not looking the same as what our statement looks like. I even checked the Multi-Currency Statement and the appearance is also different. There is nothing…

It is not a report. It is the Customer Statements.

Thank you both for your responses. We have been dealing with our account manager and it has been escalated to the highest level, but they still cannot seem to fix our issues.