I am logged in as an admin, though I'm not the global admin. I will check with our global admin shortly to see if he sees the Issues Management checkbox, but I do not under "Enable Features > CRM > Support"

@Alex Joves -Oracle I do not have that page. When I search for pag: Iss in global search, I don't get any "Issues" page, just "Case Issues" which do not have any "Product" or "Module"

@Michelle Jabanes-Oracle so why does the alternate contact help field indicate that it works with email case capture?

@Richard James Uri-Oracle thank you for the reply, but I'm not transforming a record, I'm setting a Sublist value for a line item for a record in the "Before Submit" context. Here's the steps I am expecting: Invoice is memorized and set to "Automatic" On the date indicated on the memorized transaction, Netsuite will create…

@Veronica Steluta Mincior-Oracle Yes it did, thank you!