FedEx API is down today. We opened a case in the last hour. Case #: 904187 PLEASE Netsuite FIX THIS ASAP! All our business is e-commerce via FedEx. We are out of business right now. =(

Google checkout data is not be communicated back to Netsuite (as with many other users it seems). I just opened case 901647. My actual error from Google is: "We've made several unsuccessful attempts to send order notifications to your notification callback URL,…

I was about to iterate what RMeckler states. Instead, I will simply state that he is correct. There is no extra complexity in multiple box international shipments. The customs paperwork is per shipment, NOT per box. We are terribly frustrated by the one box limitation also . However, we are just SUPER happy that the duties…

I would also like to say a BIG THANKYOU to the Netsuite folks who got the FedEx International =multi-package= restriction fixed. This is GREAT!!! =) Anyone having any issues with the FTSR exemptions. (it always used to work). What syntax are you using? 30.55(h) FTSR 30.55h No EEI 30.55(h) Regards, Jesse.

David, If you not trying to use the integrated fulfillments, there's no reason why you can't customize the standard Netsuite Invoices to show the extra information you need for customs. Sincerely, Jesse.

Indeed, we have had the same experiences as everyone else. The CLEAR message I want to REITERATE to Netsuite is: Please STOP adding more modules / features, before FIXING/refining existing FEATURES. The last two major "upgrades" added minimal value for us. Fixing the details in the core modules would result in a much…

Our IP address restrictions don't seem to work at all. Jesse.

Indeed, we feel the same way. Have you also noticed that EFAX integration also doesn't work for international numbers? Basically for EFAX to correctly send domestic long distance faxes, you have to check the "prepend 1 to fax numbers" box in settings. However, it prepends the 1 to all international numbers also, such that…

Baruch, We would want the return address to be the bill to address on the account. i.e. Blind drop shipments are created when a reseller buys from us to ship to their customer. The reseller does not want their customer to know who fulfilled the order. So we need to either hide our information, or display the reseller's…

I'm pretty sure this is not possible. Our shipping department cuts the top left corner off the label for blind shipments. Not exactly ideal. Jesse.

We experienced the same issue. However, the problem resolved itself about 2.50pm PST yesterday.

Indeed, I had similar problems, but was more disappointed in the shipping calculation needing to resort to a manual estimate rather than a true API calculation. Hence, we disabled Google Checkout shortly after enabling it. Let me know if you have better luck.

Tom, That's a great idea!

I have already created an enhancement request for this. It would encompass your needs, but would also add the ability to associate a customer with a particular pricing level. Please vote for Enhancement 112459. Sincerely, Jesse.

We do it all the time. Just create a customized search: Reports, New Search We then save the search, and publish the form to a dashboard so that staff can get to it quickly. All of this is documented in the help files.