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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comments
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This is not a workaround. This will allow my user to use Sales Order and Item Fulfillment form that is not relevant to them. And it doesn't resolve my issue.
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If this is the case - why can an Administrator role pick up the correct Form but any other role doesn't? What are my options? How can i work around this??