Thank you very much for your helpful responses, everyone! We have tried the steps on SuiteAnswers Article 20231, but we are now getting an unexpected error. Any ideas how to resolve that?

Thank you for looking into this @Richard James Uri-Oracle!

Thanks @Richard James Uri-Oracle. Based on my understanding, the logs on the Scheduled Script Status page neither falls under System Error Logs nor user generated logs so, I was hoping that it is still accessible. Just to confirm, can we confirm this with customer support even if we only have Basic Support?

Yes, that is the page I was referring to. So, are the logs on that page for June 12 can still be accessed? There is no mention of anything related to purging of logs for the Scheduled Script Status page on SuiteAnswers so hopefully NetSuite still have the logs. Thanks!

Thank you for sharing that @Richard James Uri-Oracle. I think the article has to do only with script logs that were created by the logging methods under the N/log module and is not related to the logs shown in the Scheduled Script Status page and Scheduled Script Instance search. What if the Scheduled Script we are looking…

Thank you for your responses @Tigran Shahnazaryan and @Richard James Uri-Oracle. As I mentioned, we still do not know which particular Scheduled Script we should check the Execution Log tab for. SuiteAnswers ID 51297 states that you can look up the past runtime statuses of all submitted scheduled script instances in the…