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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comments
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That did the trick! Thank you for your assistance, problem solved.
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Thank you for your response! And no, there haven't been any changes made to our account that would explain the behavior. A. B. Vendor field is highlighted in red. Project field, which has the behavior we're looking for, is highlighted in green.