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Hi, @Bry Cabria-Oracle, Yes, I was using a custom role. The issue was resolved after adjusting the permissions. Thank you for your help! The NetSuite documentation on ACH doesn't clearly mention the requirement for Automated Clearing House permissions, which can be confusing.

Hi, @Bry Cabria-Oracle, We have already created an ACH Payment Method in NetSuite. The Type is set to ACH, and it is configured as Group with Undeposited Funds, with the appropriate payment processing profile selected. However, under Customer Record > Financial Tab > Payment Instruments Subtab, there is still no…

Hi @Richard James Uri-Oracle, Thanks for your reply. I’m familiar with the SuiteAnswer article for creating a Payment Instrument manually. However, in our case, when creating a new Payment Instrument, the only available types are “Payment Card” and “Payment Card Token” — there is no option for ACH.

Hi, @Bry Cabria-Oracle, The issue has been resolved. We found a solution to sort by two fields by default using standard functionality, without any custom development. Since we need to display all items and sort them in a specific order, using Facets is not suitable in this case.

Hi, @Bry Cabria-Oracle, thanks for the suggestion! The issue has already been resolved on my end.

Hi @Bry Cabria-Oracle, I have followed the steps and set the Priority of all the relevant Map/Reduce scripts to High. However, I’m currently facing another issue: After clicking the “Activate” button in Activate Themes and Extensions, the process stays in Pending status indefinitely. I checked Map/Reduce Script Status and…

Hi @Bry Cabria-Oracle, Thanks for your suggestion. I submitted a support ticket, and the NetSuite Support team mentioned that the issue was caused by a mandatory field (China Cash Flow field) on the Customer Deposit form. After removing the mandatory setting, ACH orders can now be submitted successfully in SuiteCommerce.…

Hi, When you want to create a new theme (Theme Y) based on an existing theme (Theme X), you should deploy it using: gulp theme:deploy --create This will create a new theme record in NetSuite instead of overwriting the existing one. For your first question, if you want to delete a deployed but not activated theme, you can…