Our company, and many of our customers, are on the 2014.2 release for Oct 10th - this Friday. Please provide specific action steps we can take, so NetSuite can delay 2014.2 for their company, until major issues are looked after. In other words, we could easily stay on 2014.1 for up to another month or more with no loss of…

We'd be happy to talk with you too, and contact us directly for a free web discovery meeting to go over your issues and needs.

You are very welcome, and glad that worked for you!

This may help - try various web browsers, for example if you use Microsoft Internet Explorer, try Firefox or vice versa. We notice some differences between those 2 browsers, where one works better than the other one, when completing certain functions in NS.

This may or may not be applicable. If you go to Setup Tab> Enable Features:Web Presence tab, see if Vendor Access is checked off. If it is not, you could check it off, click Save, and then see if you can see the checkbox under the Access tab in a vendor record.

If it's still not working, if it was a Saved Report, instead of clicking it under Saved Reports, you could click on the Budget vs. Actual report under Banking/ Budgeting, and run the standard report. You could then click Customize if you needed to revise the format, etc. During some upgrades, some saved reports may no…

Hi, Mark We use expense reporting in NS, and also the time and billing functionality. It sounds like in addition to expense reporting, you may wish to use Employee Time sheets, which can track billable time by customer, and allow for easier invoicing, etc. If you need any assistance, please add another post with additional…

Our company provides Comptroller (CFO / Controller) services (and related accounting / bookkeeping services) to companies on NetSuite, and we have worked with NetSuite systems since June 2000. I'll give you a call to further discuss your needs. Barry Boese, Certified Management Accountant…

I've also noticed this problem, where under Set Up Budgets, a line item can add up to say $100,000 and when looking under Reports Budget vs. Actual (or Budget Income Statement), the same line item shows a negative or different number altogether. I'm planning on submitting a Support Case, but would also appreciate response…

Hello, Baruch To setup Downloadable Items, the Help screen says to go to Setup>Enable Features and click Sell Downloadable Items. Can't seem to locate this under any of the sub tabs. Also, under Items>New, no Download Item is shown on the list. Please advise how to resolve, so we can setup this feature. Thanks, Barry Boese

Since P&L, Balance Sheet and Cashflow projections (or forecasts) require significant amount of formulas and fine-tuning, I've found that working with a good financial forecasting tool in Excel can be the most productive and economical. Then, once the projections (forecasts) in Excel are working well, that can become the…

If NetSuite One World is well outside your budget, running 2 or more companies within one NS account is possible. However, much caution and pre-planning must be considered, prior to entering transactions with the 2nd company in your same NS instance. If you'd like a free web discovery meeting to review your needs further,…

We also perform customizations, and would be happy to discuss further with you.

Just some food for thought......companies that wish to "hide" cost and other information from their employees may have significant trust (and related) issues. In those cases, building trust within the company and it's employees will likely require more effort and possibly make this issue irrelevant. In other words, many…

Even if certain companies need to report on a cash basis for tax reporting, it can be much easier to operate, manage and report on a company on the accrual basis. In other words, report tax on the cash basis, but for operations, day to day, month to month, go with the accrual basis. I've seen too many companies think they…

We have experience migrating finance departments into NetSuite. This includes migrating finance after SFA and other areas of NS have already been implemented. That situation (don't feel bad - it happens to many companies) can be one of the most frustrating experiences for finance departments, and can lead to: a) finance…

Any updates on the warranty system noted below? Instead of a major warranty system, just looking for some best practices to process sales orders when shipping out warranty parts at zero selling price. Ideally when shipping warranty parts, the cost for those parts would hit a Warranty COGS account, instead of the regular…

Form 941 is available at https://system.netsuite.com/app/accounting/reports/taxformfederal.nl?formtype=f941

Take a look at Expense Cloud at link below, as they have a great system that may not only fit the needs you note below, but other needs too. https://forms.netsuite.com/app/site/hosting/scriptlet.nl?script=232&deploy=1&compid=NLCORP&h=10c39fdab870d76b741c&custpage_published_solution_id=107&custpage_directory_solution_id=121

When Inventory Adjustments are posted into NetSuite, some of those could have been avoided if the full Sales Order to Fulfillment and Purchase Order to Receipt processes were more accurate. in other words, there may be Item Fulfillment and/or Item Receipt issues that are driving the incorrect Unit Rates. I would look at…

With issues similar to this, I just switch to a different browser and typically the issue disappears. In other words, it may have to do with the browser settings and nothing to do with NetSuite itself.

I was not sure if you'd like to fully delete the bill payment and bill and/or revise the amount of the payment, etc, so I was going to provide steps, but thought it could get complex. Since there are a few scenarios and options to help you keep going with your processes, feel free to book a free web meeting with me to…

Since I'm also a CFO / Accountant, this may sound strange, but companies play with fire if they let a CFO / Accountant be the major decision maker on an ERP system. They sometimes think they run the show and if the financial statements are temporarily off, they believe the whole ERP system should be dumped. Let's remember…

does it hang when you use different browers? I regularly use MS IE and Firefox, and switch between them if some issues arise, and switching browsers sometimes resolves the specific issue.

Sometimes it can work if the payroll batch that is causing the error is deleted, and then Create Payroll again, and see if it works.

I agree re-creating customized reports will take valuable time, however here are some ideas to reduce the time, and add more value at the same time: a) review Accounts with small balances, and see if they can be merged into other accounts, so that the # of Accounts may be reduced by 25% or more? b) we've seen some…

This may be a similar issue - I've seen the error message today, when importing CSV - new Items, as follows: Invalid assetaccount reference key 1200 [FONT=Arial][/FONT] Anyone have any ideas how to resolve, as this was working prior to the new 2008.2 release which appears to be the fault of this issue.

Drop down shows number and name, such as 1200 Inventory Asset. Another person in the company has tried to use the number and name in the import, and it still does not work - any ideas to resolve?

Try this, as it may work for you: a) go back into the Vendor Return Authorization, and view the Item Fulfillment causing the issue. b) click Edit and don't change anything c) click Save and then OK when it says "...record has not changed...." d) go look at the Inventory and see if it's now reflecting the correct on hand.…

IF you go to the Deposit with the edited cash sale and click Edit, if the check mark is missing in the check box beside the cash sale, just re-check the cash sale, and save the deposit. If this does not help resolve, please let me know.