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I've been working on this for like 6 hours and just found this solution, thank you!
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RESOLVED: well unfortunately there was not a clean resolution for anyone else experiencing this issue. Our JDBC and ODBC connections started working somewhere in the past 3 days, but neither my internal IT team nor NetSuite claim to have made any changes. So everything is working again, but I have no idea why! The worst…
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UPDATE: NS Support elevated my case and walked me through a troubleshoot and we found that the new, required drivers SUCCEEDED in our NS Sandbox account and FAILED in the production account. An issue has been raised with engineering to further investigate. Thank you for your guidance, @Mikko De La Fuente-Oracle .
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Thank you for your response @Mikko De La Fuente-Oracle, I appreciate it. My open case is Case #4696766 I verified our account has "SuiteAnalytics Connect" ENABLED in our account I used the Windows 64-bit installation bundle to install driver v. 8.10.143.0, which assigns the data source of NetSuite2.com. It doesn't allow me…
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@PaulFleetwood do you happen to remember how you resolved this issue? I'm having similar problems with customers just not receiving emails from NetSuite despite setting up DKIM.
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I'm having this same issue. Our rejected emails have doubled in the past couple months when trying to send invoices/credits. I changed nothing on the configuration side - so I want to hope everything is on the client side, but our AR team can manually email the clients just fine.