Thanks, But in Small Business once a PO is received it goes to the "Bill" state, so I don't think that's our problem. I think it has to do with us using "Average" for our Inventory Cost, so whenever a transaction is looked at, even if the $$$ aren't changed it recalculates the inventory cost. Is that possible?

Netsuite can you ask a support rep to call me back during business hours: Monday - Friday 8am to 5pm Central time? I got a call on this on Saturday, June 16th & it stated that they would try again on Sunday?!?! There was also a e-mail that asked if I had a different number because they weren't able to reach me & they would…

We use the employee center for employees to submit PO Requisitions. If it's for an inventory item they enter that if it's a non-inventory item, they enter a non-inventory item: IE: Plant Supplies in the description they edit it to say what they want to order so the vendor knows what supplies they want. IE: 302 Oil. This…

I don't know of any general open issues at present that fit that particular description. When this type of problem comes up, the best way to proceed is to file an issue for support and/or QA to investigate. There's usually a>an explanation that is readily available once they examine your data, or b>a data issue in that…

I am reporting by period. I was comparing my March end hard copy (also a saved Excel copy) & What the system now shows my March Income Statement & Balance Sheet are.

Thanks, I'll add us to the list.

We still have ours.

We have Netsuite Small Business & have used promotion codes in the past, BUT today for some reason we can only use the old codes that were set up in the past, we can set up new ones, BUT they don't show up & we can't look up any of the codes, we get this error message: The feature 'SFA'required to access this page is not…

Thank!!! Carrie

Will they call me even though I don't have Gold Support?

Ours is working fine. Some of our inventory items will be drop shipped & we have no gl impact except from the invoice debit ar & credit sales & from the bill debit cogs & credit ap. When you click on the PO's GL it shows a debit to inventory & a credit to 9994Purchase Orders, but that never hits your financials.

Ok What's wrong now? Is E-Fax down, we can't Fax anything, it just gives us an error message, stating the page is saved but there was an error faxing. HELP!!! Thanks Carrie

No, on Friday it was working. Thanks for the update. Carrie

At least you got an issue number. I e-mailed support at 8:30 this morning & still haven't heard anything.

Doug, The "Log in as Customer" use to be on the Customer page on the Access tab, but Our's is still not showing it. Did they put it somewhere else? Thanks Carrie

For us it doesn't seem to be the time of day. We're having the most problem with load times. Loading which form to use, loading a vendor list, loading the list of messages under the message tab on an order is taking 15 to 30 seconds, even though theres no messages yet. What's happening? We've never had this much…

Losing them, because I can't save, it just hangs there.

We still don't have the "Log in as Customer" link back, BUT we also haven't been updated to 11.06 yet, is that why? When can we get the link back, we really could use it ASAP. ALSO, is there a reason why our "Customer Center" isn't displaying items that we don't have in stock? Under Setup, Accounting on the Web tab I have…

If a customer called & had problems, I would log in as them & they would walk me through what they were having trouble with. It worked very well for us.

Thanks Evan for the update.

We are also EXTREMELY Slow!!! Total 71.547 Server 63.036 Network 8.099 Client .412 Help?! Thanks Carrie

We're down too. What's causing all these down times & slowness? It seems to have gotten worse since 11.04 now with 11.06 will it get better or worse?

Update: This is fixed now. I don't know what was wrong yesterday, but it wouldn't work for anyone here.

We are also. We're up, but slow & it doesn't always want to save Orders &/or Invoices. So you have to be careful that you're not saving them twice.

I have them set up with "check" capability with the level of edit already, Is there something else I should have. Any other suggestions? Thanks

Thanks, that was it. I un-checked that box & the Void Button came back.

No the accounting period is still open.

Yes, I had to change the Layout. For some reason I couldn't use the same one, so I created a new layout with a different name & it worked fine. Good Luck.

Thanks for the update.

They can print picking tickets, but I need them to be able to have the Print Checks & Forms Feature so they can choose which pick ticket they want to use. To the best of my knowledge that's the only way you can use a non preferred pick ticket. But for the life of me I can't find what to add to their role so they can see…