Matt - We were able to get Chris past the installation error by doing the following. 1. When downloading the installer zip file choose to "save" the file. Do not select the "run" option. 2. Once you have saved the zip file, open it up. Before you run the .exe file right click on the file and select "run as administrator.…

Has anyone had success installing the Outlook 2007 integration client??? Keep getting an error. "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869." I am running Vista and Outlook 2007. Any help would be great. Thanks.

No, Lina has asked me to try a couple of things but they have not worked yet. Based upon Pierre's experience maybe I am glad it hasn't installed yet. I too am running Business Contact Manager, but not using it.... I am going to have a WebEx meeting with Lina today, maybe we can find the easy fix I am doing wrong???:)

I guess we are just realizing what we feel is a problem with the author being the customer as well. Does anyone have a better way of determining who wrote the note??? This seems like a bug too me as well. Can anyone at Netsuite share their insight on this? Thanks.

Do most of you put the packaging materials in as inventory items? If so, how do you manage your inventory levels? I was thinking about adding the needed boxes to each SO as a "no charge item" before approving each order. Does anyone do it that way? -Tom Tom, 1) We add the boxes to our Assembly Items and inventory the boxes…

Luke, I totally love the new feature. For us who can only get so much bandwith at our current factory location it saves a ton of time; however, have you seen any problems with the global search? We have submitted a case however our Advanced Partners can not use Global Search. Nothing comes up for them? Anyone else seeing…

Dave, We are having the same problem with not being able to save orders. In addition I am getting a dialog box error message on my Dashboard in replace of where my "Reminders" are supposed to be: "An unexpected error has occurred while generating this content. Our Customer Support staff have been notified and are looking…

I'm in....our Customer login site is up now too.:eek: Chris

We are finally in. We were down this morning for at least 48 minutes. Not a good track record with Netsuite usability the past few weeks.

Just recieved a phone call from customer support but no fix yet. Cannot imagine if this happened to us on a weekday....I guess that is why we do upgrades on the weekends. Once again, glad we do not have eccommerce. Dave/farrago have you recieved any response? Chris

Evan, Can you clarify for us how this free month will be granted? Is there a formal request process that we must follow or can Netsuite determine who was affected and automatically apply the credit? Thanks, Dave Dave, Did you ever get granted your free month from our down time? Or is there a formal request that you found.…

Hate to bring this up again, but is anyone else having trouble getting into the Netsuite website today???? We can't login again. Couldn't do it this weekend and now on a Monday morning.....What is going on:confused:

Did you guys ever get any clarity with this???? The somewhat - unethical/blind the customer - approach is almost comical by Netsuite. I agree totally...our company would be shot on the spot if we treated our customer in that way.... I never heard a response back from my sales rep after my "I will check on it" response. But…

We are still down!!! This is crazy! Did check my email and I recieved the message below. Hello Chris, Good day! We were informed that you are experiencing problem logging in to NetSuite. I called you and even transferred my call to the Receptionist, but nobody is working during the time I called. We just want to be sure if…

Todd, I too would like to thank you for that information. I am looking forward to the knowledge base that Netsuite will post on this. Will there be a suggested percent range for Server, Network, Client (S,N,T). Or is that to vague due to the compexity of different pages. i.e., Sever: 35-50% Network: 3-15% Client: 35-62%

We are having probably our slowest day today with Netsuite in 6 months.:mad:

As I am sitting waiting for my pages to load I have plently of time to think of all of the money I am losing today with Netsuite. 3-5 second delay per page load (which it is much much longer today) 50-100 page loads a day (conservative) 5 active users $50 per hour bill rate I am losing $125 per day billable time or $625 a…

We will certainly share summary of our activities and discussion topics on our Social Networking page http://NetsuiteMIOH.ning.com Once you and Angela have the Pacific Northwest group going, we could share brainstorm ideas and etc. to further enhance the knowledge-sharing and the social relationship as well. That is what…

What about Indiana? Our company is in Defiance, OH; however I live in Fort Wayne, IN so I will be traveling as well. Your company is interesting. We are in a similar industry (we manufacturer however) www.stoett.com

Jeff, Could be interesting to get together and share any tips/comments/moans. Let me know if you get a group big enough.