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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Comments
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What about creating a Workflow Action that automatically closes/rejects any email case captured cases originating from that particular user or containing certain words that are often used?
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How would you use a workflow? When you create an SetFieldValue action for a workflow state, Approval Status is not a field you can set a value for... Would you hijack the Opportunity 'Status' field values?