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I have the same issue trying to pass data into from an external site to an Online Customer Form. FTR I'm using WordPress Contact Form 7 (wpcf7) and a WP plug-in named "3rd-Party Integration" Did you ever get anywhere with this one?

Elham, thank you very much for the information -- I really appreciate the quick response. However, I feel compelled to give a bit of constructive criticism to NetSuite's documentation team on this one... Before I wrote a single line of JS for this button I read through every bit of documentation I could find regarding…

Nice find. I, too, was worried about my sanity while trying to track down where to change this.

We've been using NetSuite for years and have never come up with an elegant solution for handling evals. The fact is that an "Eval" really goes against an accounting system's grain -- it's a bit illogical in the sense that you fulfill/ship inventory items (but can't show a receivable), yet the inventory needs to remain your…

I agree -- it'd be very nice to have the option to disable that Email button!

I talked with NS support about this issue. Seems this is a known problem with the way Safari handles 3rd party cookies in iFrames. For the form to work reliably the site visitor would have to change their cookie setting to something less restrictive than Safari's default setting. Wrapping up for anyone else who might come…

Some more info for the thread... The use of <NLLASTNAME> and <NLFIRSTNAME> in the CRMSDK template no longer works * for new leads * -- the values are null in the email notification. Further, it seems that using a 2.0 scriptable template as an alternative is not an option, because it doesn't support first/last contact name.…

Looks like 2008 Version 2 has new functionality that will help. From the release notes: "Use a saved item search to limit the items that appear in the item list on transactions." I just tested in a beta account. Seems to work OK.

We have several items (some are inventory, some are non-inventory for resale) that make up kits or assemblies that we sell to customers. The individual items should not be sold to customers by themselves. I would like them to not show up in the list of items that sales people build opportunities from, but I can't find a…

I've found that this report requires some customization in order to be helpful. Removing all grouping, then adding a column for customer's name makes this report more useful to us. I customized this report, then set it up to run on schedule so that all sales reps receive an email of the report. The email helps our reps…

Company : SNS Workflow Test = T Details of the non-firing workflow: Record type: Customer Sub Types: Lead Owner: Me Execute as Admin: No Release Status: Released Initiation: Event Based, On Create, TT = After Record Submit, Scheduled = blank Condition (using VB): Company : SNS Workflow Test = T, Saved Search = blank SNS…

Mark from Netsuite contacted me with a suggestion for this problem, and his suggestion fixed my problem. Turns out, it was simply caused by me selecting the Record type in the visual builder. So, once the condition was changed to "SNS Workflow Test = T" instead of "Company : SNS Workflow Test = T" my workflow test was…

I had to proceed with the Saved Search method. It's going thru a test now and appears to be working as planned so I don't want to disturb it. I just created a new workflow, same details except with this one I used Event Based/On Create with an explicit trigger type of "After Record Submit." I released the workflow and…

Yes, it's a checkbox field. Event based, on update. Trigger type = All. Dumb question but it's nagging so I have to ask: could it be that the record type for the condition is "Company"? I expected the record (in the visual builder) to allow "Customer," but it doesn't, so I chose "Company." I assume that's just a standard…

Before using Google Docs we wrote a custom Ruby on Rails app to warehouse these documents and we deployed that app on a hosted server. I'm sure it would be simple to host the docs on your own local server (probably would be easiest to integrate with NetSuite if you make those docs available through your local server's http…

http://www.studionetworksolutions.com/trysanmpform.php Thanks!

Case #: 951828 Here's the page with the support form: http://www.studionetworksolutions.com/support/section.php?id=37

After more testing, I *think* this problem is isolated to anyone using Mac OS X Snow Leopard. I can reproduce the problem with Mac OS X 10.6.1 with Firefox and Safari, and also on Mac OS X 10.6.0 (Safari only. Firefox seems OK). So, it seems you're only turning away customers who are using the latest version of Mac OS X.

Unfortunately, many of our site visitors are using Mac, and increasingly more are upgrading to Snow Leopard, so we're missing out on some new leads for sure.

I'd like a check box that says "Stay on version 2009.1" All kidding aside, I've been using Netsuite for about 5 years -- I've customized it long ago to do what I needed, rearranged business processes, worked around the bugs that I came across along the way, etc. and moved on with the task of keeping a small business…

Creating a custom subtotal item gets me around the problem. Thanks for the quick response!

We're using several Macs (OS X 10.4.6) here and we've noticed a slowdown also. Safari seems to be the worst, followed by Camino. Firefox actually seems to perform rather well.

We're seeing some strangeness also. Top 5 Reps by Sales, Forecast, Pipeline all say "No Data to Display" in the report snapshot but everything is OK if we click onto the view report link.

Hi Hazel, I filed case 614928. The first time we experienced this problem was 6/26/07. We investigated the problem, but considered it an isolated incident so didn't think much about it. It's now happened four times since we were upgraded to v2007. Doing a global search for "To Be Generated" reveals that the problem has…

I've struggled with this exact same problem for years. I had to create several locations (Resale, Eval In, Eval Out) and then use Inventory Transfers to/from. On top of that, I've setup a Custom Record (This acts kind of like a pick ticket) that associates each eval'd inventory item with a customer. It's a horribly tedious…

...The main issue is that I can not get the customer's name to show up in the email when using an HTML template with the CRMSDK tags (<NLFIRSTNAME>) - it just prints a blank... Do I need to submit an enhancement request for all of these? Any ideas or help on any of these issues would be greatly appreciated. I have this…