Hi Jervin, Thanks, this confirms my understanding as well. I did use the approach to create a custom column field and then a script pulls the data from the Inventory Detail record. It's working good now. If anyone needs help with the scripting side of this, feel free to PM me and I can share some sample code.

Thanks Bry! Hope we can gather some insight and figure out what the best approach is. Thanks again to the team and the community!

Thanks Michelle! I was just going to post back with this information after I spoke with NetSuite yesterday and understood the Company URLs. The login and reset password request work as expected WHEN you use the Customer Portal URL. The thing we are working on now is that the standard New Access Email that goes out does not…

I'm having this same issue of not receiving the password reset email for Customer Center access. The New Access Notification Email was received and I manually set the password. It did say my email already has login access but I went ahead. Since the password I manually set didn't work, I tried to use the Forgot Password a…

Thanks for confirming. I've decided to just use a script instead.

Well, I have a workflow that needs to check if contact details were entered on the customer record before the record is saved so it can alert the user to enter them. The only relatable conditon I could find was the field Contact with the criteria "is not Empty". But even with a primary contact entered, it would still pop…