Okay, finally came up after "Waiting for system.netsuite.com" with the following; Total 157.152 Server 0.043 (0.03%) Network 50.508 (32.14%) Client 106.601 (67.83%) Page /app/center/card.nl?sc=-10&t=XDe5kUGA Email jbruce@alphacard.com Time 2/27/2013 11:36 am GMT +8 106 client!??! Bull*cough*

Guys, guys, guys.... it's okay, status still says everything's OK! The best I've got out of NS Support is that they are actively working on a defect #242850.

Total 167.102 Server 153.705 (91.98%) Network 6.871 (4.11%) Client 6.526 (3.91%) Page /app/common/entity/custjoblist.nl?Customer_STAGE=PROSPECT&whence= Email xxx@xxx.xxx Time 2/11/2013 1:43 pm GMT +8 Umm, OUCH.

It's still been off and on and different for different users all using the system at the same time.

Up, down, up down.

Yes we were just updated too.

Yes, system2 is having issues as well.

Completely down in Oregon here as well.

Total 144.376 Server 101.133 (70.05%) Network 6.547 (4.53%) Client 36.696 (25.42%) Page /app/common/entity/custjob.nl?id=***&e=T&stage=Prospect Email ***@***.*** Time 2/12/2013 1:26 pm GMT +8

NetSuite status page fancies itself a Jedi, apparently. There were no errors yesterday. How about it, NS - any response to this? There was a defect created, 242850, but no response yet.

Update 6:56: System2 seems to work for us, but system.netsuite.com and our website store.videosurveillance.com are both down. We are located in Oregon.

We seem to be up now. NetSuite, your customer service people are outstandingly unhelpful. While I understand this was an issue outside of your infrastructure, I was literally told by a rep that this was not your problem and that I needed to call my ISP. I told our rep that the major issue was our website being down and we…

That was the first thing I went to confirm, but no - no client side scripts.

Well NetSuite has filed a defect (#212858) so we'll see what happens. It's random, most of the time, each page loads pretty quickly.

NetSuite - can you please provide a status update? It has been an hour now, surely someone there must have some idea as to what has happened?

At least the status page is showing interruption. NS - any ETR? This is downright brutal.

I'm getting some response but not a fast response from system2.netsuite.com.

But our NS hosted sites are still down.

The status page is laughable in its deflection of any possible negative information. Also, it's been 10 minutes, NS. Maybe you should be certain of ETRs?

Same here - websites & login down. Both system & system2.

On the phone right now w/ NS Support trying to get an ETA.

Here's the defect; Hello, Thank you for contacting NetSuite Customer Support. The problem you are experiencing is actively being addressed by our Quality Assurance and Development teams. We are working to implement a resolution to the following issue in your account. Defect #- 200244 - Performance: Users are intermittently…

I'm trying but have been on hold for a while. Edit: I have now had two calls dropped on me, after 10 minutes of wait time, BAM, dial tone.

We just got one as well - xxxxx@yahoo.com>: delivery temporarily suspended: connect to a.mx.mail.yahoo.com[67.195.168.31]: server refused to talk to me: 421 4.7.0 [TS01] Messages from 167.216.129.171 temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html

This is a horrible change, if for no other reason that you lose one click access to the phone menu guide and the support center. I had to do some digging for the phone menu guide, since your support reps yell at me if god forbid I hit the wrong number and get into a queue that they can't handle. Your support is horrible,…

Mondray, is this a feature we can expect to have in the near future? It'd be nice to have a back-end control on banning IP addresses.

Down as well.

We are also currently down - your support reps apparently do not understand the idea of "down".

Same here. NetSuite, it's 2:30 in the afternoon Pacific time - we're still in the midst of business hours. What is going on!?!?

Edit: status now showing "minor" service interruption.