jenewstead Newbie

Did you ever get this resolved? We are having the same issue here. Including the parsing error. Thanks,

I think you want to change those ORs to ANDs. case when {custentity_lead_score} >= 0 and {custentity_lead_score} <= 100 then '1' when {custentity_lead_score} >= 101 and {custentity_lead_score} <= 200 then '2' when {custentity_lead_score} >= 201 and {custentity_lead_score} <= 300 then '3' when…