Hello Eric, Good day! You can try the following: 1. Create a Shipping Item for that particular Customer by: >>Lists > Accounting > Shipping Items > New 2. Once you have the Shipping Item you can set that as the default for the particular customer by: >> Lists > Relationships > Customers >> Edit the Customer Record >> Go to…

We just upgraded to the advanced billing module and are having some trouble finding a guide on how to use the new billing module. Has anyone found a good guide in the support documents? You can also visit SuiteAnswers and read AnswersID = Answer Id: 9171 or just search Billing Schedule.

You can use both.

Please check if this preference works for you: 1. Setup > Accounting > Shipping 2. Click Preferences Tab 3. Mask Account Number On Labels = T 4. Submit Thank you.

Hi, You can try the following: 1. Save the Shipping Label on your computer then 2. Go to Documents > Files > Images > New 3. Select the following: **Attach From = Computer **Folder = Select a folder to Save the image **Select File = Select the Shipping Label **Available Without Login = T 4. Save You can now the copy the…

Hello Mike, You're correct this can't be done out of the box. This feature request is being tracked under Enhancement 134472 : Ability to set Shipping Methods on a per item basis. Set available Shipping Methods on item record.

Hello, This is being tracked under Enhancement 169786 : FedEx Shipping Integration > Provide option for shipping method/item = FedEx Smartpost. This is open for voting. Thanks!

Hello Jason, Enhancement #60290 : Ability to setup the system to default "Ship Notification E-mail Addresses" to checked and default the E-mail Address is open for voting to make this functionality available.

For all issues that you may encounter regarding Developer User Account, please contact FedEx Support Phone: 1-877-339-2774 option 2 and option 3 (Server Support) Email: websupport@fedex.com

Hello Ryan, Try Sales by Item: Go to Reports > Sales > Sales by Item You can change the Date on the lower left side of the report. I hope this will help you.

Another issue was filed to track Manual fulfillment: Defect 184677 : Transactions > Sales > Fulfill Orders > Processing Item Fulfillment using FedEx > Insured Value field does not auto-populate even if Insured Packages in Setup > Accounting > Shipping is True WORKAROUND: Possible workaround is to create a custom package:…

This is currently an tracked under Enhancement #58714 (Please provide the ability to have our Fulfillment screen directly link to a scale to determine more exact weight.) Alternate Solution is to use FedEx Ship Manager and UPS World Ship which automatically obtain package weight data from this device.

Hello Brian, Kindly check the following: 1. Go to Setup > Accounting > Accounting Preferences 2. Order Management Tab > Picking/Packing 3. Show Drop Ship Items on Packing Slips = T 4. Save I hope this would be helpful. Thanks!

Hello Mike, We're currently working on your case# 1440297. We will update you today. I really apologize for this inconvenience.

Create a Transaction Search and the following formula under Criteria Tab Case When {shipaddress} = {billaddress} then 1 else 0 end Formula (Numeric) equal to Value = 0 I hope this helps.

Hello Michael, Currently we cannot add additional Order Status from what we have on the system. Here some feature requests you might be interested in: -Enhancement #132591 (Add Partially Billed Status) -Enhancement #166425 (Ability to add Sales Order Statuses) Thank you.

Please submit a support case and have it attach to Defect #390437.

Enhancement #45415 - user would like to specify in the Vendor record preferred payment method. Currently, you can setup your vendor with any of the following payment method: EFT Bill Payment Check this box to indicate that payment by EFT is a valid payment method. If this box is not checked, the vendor‘s bills will not be…

Please create a saved search using the following steps: 1. Lists > Search > Saved Searches > New. 2. Click Transaction. 3. Add the following under Criteria tab > Standard subtab: **Type - is Invoice **Status - is Invoice: Fully Billed **Main Line - is True 4. Add the following under Results tab > Columns subtab: **Document…

Here's the intended behavior when a Non-Real Time Rate Carrier Ship Method is selected and a Tracking Number is entered: - On Sales Order: There will be no link on the tracking number. - On Fulfillment: The Pop up window will show that the tracking information is not available for the tracking number due to Unknown Carrier…

Possible Alternate Solution: An Inventory Adjustment is created after every transaction to adjust the Item's quantities correctly. OR Create a Location where you can receive all Kit Items. An Inventory Adjustment is created at the end of a period to zero out all Items inside the said Inventory Location. Note: Use the same…

What does the payment event says?

Issue 245767 (CyberSource: Remove restricted characters and insert blanks to ensure requests meet new field validation.) (Work in Progress) is currently with our Development team. CyberSource were contacted to find a proper fix for this problem. We also asked CYBS to temporary suspend the validation with to all NetSuite…

Hello robbienisa, You can try the following: 1. Turn off Invoice in Advance of Fulfillment under: >. Setup > Accounting > Accounting Preferences > Order Management Tab > Invoicing Section 2. To Mass Bill: >> Go to Transactions > Sales > Invoice Sales Order Only Fulfilled Item on Sales Order will be available for Billing.…

NetSuite integrates with the following preferred credit card gateway partners. This integration is sometimes referred to as NetSuite SuitePayments. [LIST] [*]CyberSource [*]Merchant e-Solutions [*]WorldPay United Kingdom [/LIST] An add-on NetSuite module can be used to integration with these gateway partners: [LIST]…

Bill Me Later with PayPal is now supported. In order to use the feature you need to have PayPal account that is eligible for this service. To enable go to: 1. Setup > Accounting > PayPal Account 2. Account Basics > Use Express Checkout with Bill Me Later 3. Submit You can also check SuiteAnswer ID 36666. Regards, Joachim

You can use the Ref No column for the Invoice Number. The Select Item option can be use if you have a Bar Code device and the copy of the transaction you received contain Bar Codes as well.

To answer your questions: Can I do this by first creating a SO then do a Customer Deposit using a CCard payment method? - You can create a Sales Order using Invoice Form then process a Customer Deposit using Credit Card. This deposit will be use as payment on your billing transactions. How can I do a fulfillment and…

To cancel an Invoice, you can create a Credit Memo and apply it to the same Invoice. The Invoice will be closed and no refund will be made to the customer.

NetSuite integrates with the following preferred credit card gateway partners. This integration is sometimes referred to as NetSuite SuitePayments. [LIST] [*]CyberSource [*]Merchant e-Solutions [*]WorldPay United Kingdom [/LIST] An add-on NetSuite module can be used to integration with these gateway partners: [LIST]…