Both the "Bill to Customer" and "End User" are part of the customer record. When I mentioned: "My second thought was to first find all End Users that have contract items of a specific type, and then use the results of that saved search as a filter in a contact saved search, but heard this was impossible." The issue is in…

Not completely down for us down, but slow enough that our users are timing out when trying to save transactions. It's upsetting when there are clearly issues but Netsuite says there are no current issues at: https://status.netsuite.com/status_en_US.html