Ettienne, we are starting to look at how this functionality works. It's unfortunate to hear the experience you've had with this. I am wondering, is it necessary to import a bank transaction file in NetSuite or can you just mark the NetSuite transactions as clear and then complete the reconciliation?

SarahBey, in NetSuite, do you reconcile both the Deposit and the individual Customer Payments included in that Deposit?

We have also had a NetSuite Support case open since 10/24/2018 and have experienced the same issues that you described, Amanda. One of the ways we use the saved search is for audited data. It's problematic when those types of emails are duplicated.

I have identified 3 searches so far that are sending duplicate emails. Like Amanda, it doesn't happen every day. The NetSuite Support rep said he is going to try testing these searches in NetSuite's internal QA environment to see if they are duplicated. 

We have been having sandbox issues since early Monday. Processes and reports (especially in Fixed Assets Management SuiteApp) are taking a very long time to run.