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Thanks again @Michelle Jabanes-Oracle. I'm guessing this is actually a bug / defect then, rather than an enhancement, given that it doesn't seem to indicate in SuiteAnswers (from what I could find) that this is not possible, and given that the options certainly seem to be available in the role customisation screen - i.e.,…
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Thanks for checking @Michelle Jabanes-Oracle. What about the custom record? I've assigned the role 'Full' permissions to a given custom record that is attached to the Case. The attached custom record is not visible in the APC role, nor is it accessible by clicking the URL directly. Thanks again.
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Thanks so much for the suggestions @Michelle Jabanes-Oracle. The Tasks subtab is indeed already viewable in the Case record, but good suggestions. I did say in my initial post that I cannot see other Task records created by other Employees, but I could see Tasks that this test Partner created - so yes, the Task subtab is…
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@"k_dunc", great to hear from you! I wanted to thank you for participating on the former NetSuite User Group. As always we appreciate your input on all things NetSuite. I know the NetSuite JAPAC team at #SuiteConnectAU19 recently participated in a collaborative effort with Good360 Australia. Together we can all make a…
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Hi all, and hello again @"Robert Nedelkow-Oracle", This is my first time using this new site. I was an active contributor on our previous NetSuite User Group site. I'm located in Sydney, Australia, and have been working with quite a number of NetSuite customers now for around 10-years (just over). Our expertise largely…
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I must admit, I can't believe NetSuite's response to the case. Over the past 10-years I've received quite a number of 'expected behaviour' type replies from the support team, but this one in particular bedazzles me! Here is the first response I received: I hope you're doing well. Upon further checking, it is an expected…
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Thanks for your reply @"Robert Nedelkow-Oracle". I have now logged a case. The case number is: 3445033.
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Thanks for that @"AmyExo". I'm guessing it's okay then? It does what you want it to?
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Greatly appreciate that @"Robert Nedelkow-Oracle". That's exactly what I was after. One quick question, when SuiteAnswers (as well as you above) says "legacy ecommerce solution", that doesn't mean it's been deprecated yet right? It's just effectively been replaced by SuiteCommerce?