Good to hear that you're looking into it. There have been several more severe outages in the last few months and none of them were listed on the status site.

Yup ... us too.

I'm glad it's fixed. I did check the status page several times when our page was totally down (not just slow) and it said "no issues to report" every time.

Can we get a confirmation from Netsuite that they're working on the problem. I'm in no mood for a conversation with support today. :) Ohhhhhhh that was painful. Case number 667033.

And we're down again. Doh!

And expressly for Mark's benefit, they could even allow the web store customers to sponsor (purchase) one of us. :D (No offense Mark, it's just that the idea really tickled me). Cecelia No offence taken. You can help sponsor me by donating 40 litres of Coca-Cola monthly :)

Part of the reason is that Netsuite runs the software using their business model. They don't have a physical inventory and they don't take donations (as far as I know :) ). These are just examples but the day-to-day operations are only going to test the things that Netsuite and your business have in common.

I think that's one of the ways Evan is hoping to make things easier. Right now it's difficult to search existing enhancements and you need to create a support ticket to add yourself to one (as far as I know). It's a tedious process. I'm pretty sure it's these things that will get smoothed out. Edit: You can see the list of…

An indication of "fault" (if we really want to go there) might be the number of enhancement requests vs. defects. When we first started with Netsuite, we had a lot of defects and a few enhancements. The defects prevented us form doing simple things like mail merges. Our first mail merge had 3 defects, each one coming to…

Don't stop, Evan. Let's face it. Even if most people here asked you too, you still wouldn't stop. I'm guessing that you put in 70 hour weeks because you have a passion for Netsuite (like I do for my job). That's a great thing. To be honest, the passion and teamwork of the Netsuite staff, including yourself are one of the…

I thought it was a good thread and accurately reflected a lot of the sentiments we often experience with NS. Additionaly, it reflected a common cord I have heard from other NS users and several NS consultants. Yup, it sure brought back memories for me! I think the tone of the thread was getting a little harsh towards the…

Tomorrow? Woohoo! I'm looking forward to it.

Sent you a pm. There's already an issue logged for this. Issue: 640470 I think this shows me that Netsuite's uptime numbers don't really mean anything. The status sites shows no issues to report but there are lots of customers right now that can't log in. It doesn't matter that the database is up - This should be counted…

That's not good. It seems like the authentication system is down. I was already in Netsuite since early this morning so I can use it with no issues, as long as it doesn't time out and require me to log back in again. PS: The login site (system.netsuite.com) also looks broken. Lots of missing images and text isn't formatted.

Thank You!

Hmmm ... I like that. Using JMUnderwood's scenario, this would reduce the search to only 2 clicks to get to the invoice and 1 click to see a list of invoices. That certainly helps. Showing transactions would be out of the question for us as many customers have hundreds of transactions. What about the 5 most recent…

I think Alex is right. If I go to the 'contact us' page, I get a security warning (when it moves from http to https) in IE but not Firefox. You may want to sort that out first and see if it fixes the flash issue.

We've seen this as well. The tabs expanding and collapsing anyway. Not a big deal, but we did have one data entry lady think she was going crazy for a while :)

Ours is still broken today. The web site takes ages to load (sometimes) and checking out gives the error "System Maintenance Period" (sometimes). I haven't got time to wait on hold with support today but will call first thing in the morning if the issue persists. Good thing we're not going live with our site until next…

Looks like it's just our account. There are actually 2 'Layouts' under Setup>Web Site. The first goes to the Web site setup assistant, the second (farther down the list) goes to Layouts. I'll just ignore the first one and hope that it goes away one day. :)

Yup, the Canadian version.

Evan, You're correct. I am talking about the instance of a memorized transaction and up until the 2007 release, our seach worked just fine for us. Memorized=false used to mean that all cash sales that were created from a memorized template were excluded. There doesn't seem to be a mass update for memorized transaction…

We're waiting on that one as well. Level wise, it's only at 'mildly annoying' for us instead of 'ahhhhh!' like the saved search issue.

Evan, Customer Care Case # is 621090 Ray, Are you talking about Issue 127587: cannot delete memorized transaction?

It's all fixed. Thanks for going above and beyond on this one Evan. It's much appreciated by the saff here.

Thanks for looking into it Evan, I haven't changed the saved search or the transactions and I have more than a year's worth of alerts that don't include any memorized (templates or instances) transactions. The behavior changed the day after we went live with v2007. The search criteria are farily simple. Here's an example:…

Yea, it's only been 3 weeks for us so I can't complain :)

Mystery solved! Thanks for the offer Evan. I'll get that done right away.

This is now issue #131359. It seems similar to the other issues that had an undefined or blank status showing for transactions. Whenever the status is blank, a saved search doesn't see the transaction as memorized. Evan, this one is critical for us. The support rep didn't seem to understand that as long as this is broken…

Hi Evan, I am using the criteria memorized=false on the transaction search but the memorized transactions are still sending alerts. Is that what you meant?