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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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I use a workflow on the support case record (On Create, Before Record Submit) to set values on the record via a custom action triggered on entry (Workflow Action script). You can set values based on the inboundemail and email fields on the support case. I don't know the internal ID of the cc field is offhand.
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I've noticed there are no system notes on the sales rep field for leads. You could create a saved search to send an email when the sales rep field is changed or you could send an email from script.
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It is possible, but not easy. For my solution I have: [LIST] [*]A search to determine what sales orders to be shipped [*]A script to generate the pick tickets (PDF) [*]An external PDF printing library [*]A SuiteTalk Java app to print the pick tickets [*]A windows machine with the printer I want the pick tickets to print to…
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FYI, we used HP ePrint for quite a while, but there were issues, e.g., you can't reprint documents that don't print and sometimes the system goes down without warning and nothing gets printed.
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Same here on the east coast
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Follow up: I've just received a call from NetSuite indicating they've fixed the database that went down.
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New "ETA 8:40AM PDT."
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Status now says "ETA 8:30AM PT" which means it should be up very soon.
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Status update: Site-wide Service Interruption All accounts are affected. Do not attempt to log in to your account. Your patience is appreciated as we work to resolve the issue. More information will be posted on this status page as it becomes available.