mgentry

My Stuff

See All the Unlockable Badges See All the Unlockable Badges

New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Comments

Hi Erik, It ended up not being an issue with the formula I used, but instead it was an issue with the field I was using to group the results by (it was grouping the counts together on one line if there was more than one result in the multi-select field--which makes sense, but it made my inline counts wrong). I added a…

in Needing a formula in a saved search to return a value if a multi-select field contains the value of Comment by mgentry Feb 6, 2020 12:04PM
Hi Erik -- thank you so much for your reply! This did get me closer, but unfortunately it still didn't return the correct total if I add more than 1 value to the multi-select field. With real field names used, this is the formula I used: CASE WHEN INSTR({custrecord_wh_prod_child_opportunity},…

in Needing a formula in a saved search to return a value if a multi-select field contains the value of Comment by mgentry Jan 31, 2020 8:33PM

mgentry Green Ribbon

Comments